FKA Twigs has postponed shows in three cities—Chicago, Toronto, and New York—on her current Eusexua tour after her production failed to complete the proper paperwork to secure visas.

In a post on TikTok, the singer explained that the European tour dates for her third album, which was released in January, have been a creatively fulfilling experience thus far, but it’s been “challenging” on the production side, which led to the cancellation and postponement of shows in the United States.

“Behind the scenes practically, it has been challenging with production and just the more practical sides of putting this tour together,” she said. “So today I was informed that production did not fill out the correct paperwork in a timely manner for us to have our visas to come to the USA and perform. So that means that by no choice of my own, I will have to pull out of my New York, Chicago and Toronto shows.”

Twigs was scheduled to perform in Chicago on March 26-27, Toronto on March 30-31 and Queens, NY on May 3-4. “I don’t take this lightly,” she continued. “I’m completely devastated, to be honest to you. I’m completely heartbroken. All I want to do is be there with you and bring Eusexua… I have not performed in the USA since 2019 and it really feels like a home away from home, and this is just such a huge blow and I feel super let down and I’m looking into how and why this happened and I’m making sure I have the support to correct this. So with that being said, I will be rescheduling these shows and information will be coming on that very shortly. I can’t wait to bring Eusexua to you, it’s truly been one of the greatest achievements of my life.”

The Eusexua tour started off on rocky footing after Twigs canceled the opening two shows in Prague and Berlin based on “shipping issues.” She is next scheduled to perform in Mexico City on Apr. 6, and will resume the U.S. portion of the tour during both weekends of Coachella starting on April 11.