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The boss of Australia’s biggest police outfit is quitting her post, throwing an already under fire police force into further disarray.
NSW police commissioner Karen Webb will finish up on 30 September after a three-year tenure in charge of the force’s 20,000 employees.
“The commissioner recently wrote to me indicating her intention to retire,” Police Minister Yasmin Catley told Question Time on Wednesday.
“She has been a force for change and reform focused on the safety and well-being of the NSW Police Force.

“She is a true trailblazer.”

Webb’s resignation comes a day after former New Zealand police commissioner Mike Bush was appointed to lead Victoria Police, after its commissioner quit in February.
Webb, the first woman to lead the state’s police force, has faced several crises during her short reign.
A debilitating shortage of officers blew out to several thousand unfilled positions before she announced new recruits would be paid to train from late 2023.
Alongside Catley, Webb also penned a massive pay increase of up to 40 per cent in 2024, making rank-and-file officers among the best-paid cops in Australia.

The deal also improved job-sharing arrangements, particularly benefiting parents.

Controversies during Webb’s tenure as commissioner

The commissioner has, however, been no stranger to the headlines for the wrong reasons.
Webb was widely criticised for her initial response to the fatal tasering of 95-year-old Clare Nowland in 2023 in Cooma in southern NSW.

Following the tragic event, a statement from her office did not specify that a Taser was involved, merely stating that Nowland had “incurred injuries during a confrontation with police.”

Webb also raised eyebrows in 2024 when invoking the Taylor Swift song lyric, saying “haters are gonna hate”, after being asked about leadership concerns when two men were allegedly shot dead by a serving police officer.
Webb has also drawn scrutiny after parting ways with four media advisers in two years, after it was revealed the changes led to almost $700,000 in termination payments.
The Law Enforcement Conduct Commission also found Webb should have disclosed a friendship with the supplier of 50 bottles of custom-labelled gin she bought as gifts.

The commissioner banned the practice of using taxpayers’ money to buy alcohol for gifts and hospitality after she came under fire for buying the gin.

Opposition police spokesperson Paul Toole said her departure added to a challenging period for the force.
“Right now, frontline officers need certainty and leadership … they serve our communities with professionalism and deserve the same from those at the top,” he said.
Webb will mark 38 years of service in the coming weeks.
She has agreed to depart on 30 September to allow the comprehensive search for her successor to be completed, Catley said.

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