Optus outage - Simone Porcaro
Share this @internewscast.com
A South Australian woman said she tried to desperately call triple zero six times after her husband collapsed suddenly during the Optus outage.

Optus customer Simone Porcaro’s husband Dave slipped into unconsciousness after suffering a cellulitis infection.

The father-of-two could have gone into septic shock if it wasn’t for their young daughter’s quick thinking.

Optus outage - Simone Porcaro
Simone Porcaro couldn’t get through to triple zero during the outage. (9News)

Simone is a Optus customer – but Dave is not.

“I just kept trying to dial, just freaking out, what were we going to do?” Simone told 9News.

“It was my seven-year-old daughter that had actually suggested using dad’s phone, so we found it underneath him because he was collapsed.”

Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday.

A 68-year-old Adelaide woman died from a medical episode when she was unable to get through to triple zero.

“She was the most altruistic and caring person I’ve ever known,” her husband told 9News.

Optus outage - Simone Porcaro and husband Dave
Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday. (9News)
Optus chief executive Stephen Rue today confirmed the telco had found a further three cases, additional to the two announced yesterday, where customers had complained that they could not call triple zero.

Rue mentioned that the calls were not properly escalated within Optus’ system, resulting in the telco remaining unaware of a significant systemic failure for over 13 hours.

The inability to call triple zero affected South Australia, Western Australia and the Northern Territory between 12.30am and 1.30pm on Thursday.

A total of three deaths have have so far linked to the outage.

Share this @internewscast.com
You May Also Like
What nation's youngest murderer asked a stranger

Unveiling the Shocking Case: Nation’s Youngest Convicted Murderer Seeks Help from Stranger

An infamous Australian criminal, who was convicted of murdering a preschool-aged child…
Savannah Guthrie

Savannah Guthrie Speaks Out in Emotional First Interview After Mother’s Mysterious Disappearance

NBC offered viewers a sneak peek of an upcoming interview on Wednesday…

Australia Faces Rising Food Costs as Fuel Shortages Hit Hard

In Brief Diesel shortages are disrupting transport and supply chains across Australia.…

Government Under Increasing Pressure to Implement Emergency Fuel Measures

Key Points The Liquid Fuels Emergency Act, if invoked, would give the…

Landmark Ruling: Meta and Google Held Accountable in Social Media Addiction Case

In brief A Los Angeles ‌jury has found Meta and Alphabet’s Google…
US President Donald Trump

Trump Urges Iran to ‘Get Serious’ as Tehran Dismisses Ceasefire Proposal

President Donald Trump has issued a stern warning to Iran, urging its…

Iran Considers US Peace Plan, Advocates for Lebanon’s Inclusion in Ceasefire Talks

In brief Sources have confirmed Iran is in contact with the US…
The European Centre for Medium-Range Weather Forecasts' seasonal forecast map for El Niño.

Experts Warn: Potential Super El Niño Formation Looms, Impacting Global Weather Patterns

New forecasting suggests a rare super El Niño could form within months…
Pensioner Larry Allison says he will likely have to work until he is 80 to afford the cost of living.

Discover Why Many Australians Are Redefining Retirement and Continuing to Work Beyond 65

Larry Allison, at the age of 74, still hears his alarm buzzing…

Navigating the Squeeze: Surging Rental Prices and Limited Availability Challenge Renters in 2023

In brief While rental property vacancy rates have slowly improved since post-COVID…
Cyclone Narelle is getting stronger and set to hit large parts of Western Australia.

Cyclone Forecast to Bring Torrential Rain and Flash Flooding to Perth

Tropical Cyclone Narelle has reformed off the north-west of Western Australia and…
Pay rise looming for millions of Aussies as fuel crisis hits

Impending Salary Increases for Millions of Australians Amid Fuel Crisis Impact

For weeks, Donald Trump and Benjamin Netanyahu have appeared united since the…