LONDON – Harrods, the prestigious British department store, has alerted certain customers that their personal information could have been accessed due to a breach in its online systems.
The company disclosed on Friday evening that some customers’ names and contact information were exposed following a compromise of its third-party provider’s systems.
In a statement, Harrods explained, “We have notified affected individuals that the personal data affected is limited to basic identifiers such as name and contact details, but does not involve account passwords or payment information.”
It added that incident was “isolated” and has been contained, without providing more details.
Harrods clarified that this data incident is not connected to a previous event in May when they limited internet access across their platforms as a preventive measure against an attempted unauthorized system access.
In July, four individuals were apprehended on suspicion of involvement in cyberattacks against Harrods and two other major UK retailers, Marks & Spencer and the Co-op. The suspects have been released on bail as investigations continue.
Several other cyberattacks have targeted high-profile British businesses in recent months.
Recently, Jaguar Land Rover, the UK’s largest car manufacturer, announced that its production would remain suspended until at least October 1st following a cyberattack that occurred in August.
On Friday, the BBC and other British media reported that hackers stole information about thousands of children from Kido, a London nursery chain, and posted some of the children’s photos and details on the darknet.
The Metropolitan Police force said that inquiries about “a ransomware attack on a London-based organization” were ongoing and no arrests have been made.
Copyright 2025 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.
