On Monday, numerous popular online services faced disruptions as Amazon Web Services (AWS) dealt with a significant outage.
AWS, the cloud computing powerhouse and a major player in cloud infrastructure, first detected issues at approximately 3 a.m. EDT in its “US-East-1” region based in Northern Virginia.
The initial problem was traced to the DynamoDB database, prompting AWS to initiate corrective measures. By 6:30 a.m. EDT, the company announced that the issue had been “fully mitigated,” with most services back online.
Nevertheless, a second series of outages emerged later in the morning. AWS attributed these to a connectivity issue involving its Elastic Compute Cloud (EC2) service, which provides users with virtual computing resources.
Efforts to resolve the situation began early in the afternoon, and by 4 p.m. EDT, AWS reported noticeable improvements across all affected services.
Here’s a list of platforms that experienced issues during the AWS outage:
Coinbase
The crypto exchange Coinbase acknowledged in a post on X around 3:45 a.m. EDT that many users were unable to access its services due to the AWS outage but emphasized that “all funds are safe.”
After initially seeing signs of recovery, the company said late Monday morning that it was “experiencing scaling issues” from the outage. It later noted issues with its support channels, chats and calls and core functions, such as trading and transfers.
Peloton
Peloton said early Monday morning that it was “seeing recovery from the AWS outage and are actively monitoring all platforms and services.” However, the exercise company later noted “another spike in errors across several Peloton services.”
Signal
Meredith Whittaker, president of Signal, said on X around 4 a.m. EDT that the company is aware the encrypted messaging app was “down for some people” in what appeared to “be related to a major AWS outage.”
Fortnite
Shortly before 4 a.m. EDT, Fortnite wrote on X that “an outage affecting several services on the internet is also impacting Fortnite log-ins.” By around 8:30 a.m. EDT, the popular gaming platform said the “service provider outage is resolved and Fortnite is back online!”
However, it later noted that “players in the Asia server region are experiencing log-in and matchmaking errors, which we’re working to resolve now.”
Lyft
Lyft said Monday afternoon in a post on X that an “outage affecting several digital services has also been intermittently impacting Lyft today,” adding that the ride-hailing service was “working to remedy the issue as soon as possible.”
The Associated Press
The AP, whose news wire is used by nearly 4,000 media organizations, noted in its news coverage that the organization runs on AWS and has been affected by the outage.
In a message to customers, the AP said early Monday that it was “continuing to experience a service disruption” and enabled its backup site for media outlets to access breaking news content in the interim.
Roblox
Roblox notified the public at 3:23 a.m. EDT of a “widespread outage due to AWS outage.”
The company said the outage affected the mobile app, the website, the Xbox app, and a wide spectrum of other features. Two hours later, Roblox saw “full recovery across all services.”
At 10:33 a.m. EDT, Roblox reported its system was again affected by the outage. Seven minutes later, the company reported that “we are again recovered.”
Amazon
Amazon, which runs on AWS, issued a statement to its customers at the top of its homepage.
“We’re sorry if you’re currently experiencing issues using the Amazon site. We’re working to fix this as quickly as possible.”
Gov.uk
The United Kingdom’s government website was affected by the outage, as well. A spokesperson for the government told The Guardian on Monday it was working with Amazon to resolve the issue.
“We are aware of an incident affecting Amazon Web Services, and several online services which rely on their infrastructure. Through our established incident response arrangements, we are in contact with the company, who are working to restore services as quickly as possible,” the spokesperson said.
