According to Dr. Michael Wright, President of the Royal Australian College of General Practitioners (RACGP), the integration of artificial intelligence in healthcare is still a topic of debate.

While some patients have begun using AI platforms such as ChatGPT, Claude, and Gemini to seek medical advice, the effectiveness of these tools can vary significantly.

However, not all Australians are enthusiastic about incorporating AI into their healthcare interactions.

Several individuals express strong opposition, raising issues related to data privacy and the environmental impact of AI technologies.

Their concerns are valid, particularly in light of the tendency for AI systems to generate inaccurate information with unwarranted confidence.

MedLuma, a company in this space, asserts that it employs human clinical validators to verify its data and incorporates robust privacy protections. Nonetheless, not every AI tool is deemed appropriate for medical applications.

Wright said patients can speak to their GP or practice manager if they have any concerns about AI use in their appointments.

But he also said clinical AI tools like MedLuma will only become more common.

The RACGP, Australian Digital Health Agency and medical insurers are all in the process of developing guidelines to govern how GPs use these AI tools.

“What we really want to make sure is that we use these tools, but we do so safely and with patient care at the centre of it,” Wright said.

How the general public will respond to an uptick in AI use at their local medical practice is still to be seen.

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