Ask a money expert: Get help with pensions, consumer problems, tax, mortgages and more

Got a pressing financial query you’d like addressed by one of our esteemed experts?

Our seasoned columnists are eager to impart their extensive wisdom and insights to assist you. 

Don’t hesitate to reach out. Whether it’s a persistent question that’s been on your mind, a daily financial hurdle you’re facing, or a major issue that’s causing sleepless nights, here’s how you can connect with us…

Steve Webb – pensions

Steve Webb, a former pensions minister, serves as This Is Money’s go-to expert for all retirement-related concerns.

No matter if you’re still building your nest egg, transitioning out of the workforce, or managing your budget in retirement, he’s ready to lend an ear.

Steve departed from the Department of Work and Pensions following the May 2015 election.

He is now a partner at actuary and consulting firm Lane Clark & Peacock.

You can check out all his previous columns to see if any involve issues affecting you.

How to contact Steve: pensionquestions@thisismoney.co.uk

Crane on the Case

Helen Crane is the website’s consumer champion, helping readers to tackle money issues of all kinds and writing the weekly Crane on the Case column.

If you have had a problem with a firm, drop Helen a line.

Include full details, and a phone number in case she needs more information. 

The more detail you can supply the better, including a chronological timeline of problems and any customer complaint reference numbers. 

Helen is also deputy editor of This is Money, after joining in 2020 with years of experience writing about housing and property.

Find her answers to readers here.

How to contact Helen: helen.crane@thisismoney.co.uk

David Hollingworth

This is Money’s mortgage expert is a broker at L&C Mortgages – one of Britain’s leading specialists.

He will answer your home loan questions, whether you are buying your first home, trying to remortgage or looking to plan further ahead.

Please include as many details as possible in your question in order for him to respond in-depth.

Find David’s answers to readers on This is Money’s property page.

How to contact David: editor@thisismoney.co.uk – with subject line MORTGAGE QUESTION

Heather Rogers

Heather Rogers, founder and owner of Aston Accountancy, is our tax columnist. 

She answers questions on any tax topic – tax codes, inheritance tax, income tax, capital gains tax, and much more.

Heather gives tips on how to find a good accountant here, including when to seek help, hiring the right type of firm and typical costs.

Check out all her previous columns here.

How to contact Heather: taxquestions@thisismoney.co.uk

Dan Hatfield

Dan Hatfield is an international specialist in antiques, jewellery, diamonds and collectibles.

His Modern Treasures column is after your items and collections for valuations.

Dan values items from Beanie Babies to luxury handbags, coins to NatWest piggy banks.

His first non-fiction book, Money Maker: Unlock Your Money Making Potential, was released in 2024.

Please send in as much information as possible, including photographs. We’re after post-War items only please and we may contact you for further information. 

Read Dan’s previous columns here.

How to contact Dan: editor@thisismoney.co.uk – with subject line MODERN TREASURES

Financial planning experts

If you have a financial planning or advice question, we have a contacts book full of experts who can help answer it.

This is Money’s Harvey Dorset will match your question with suitable advisers and planners who have many years of experience in whatever topics you want to know about.

Include as many details as possible in your question so they can give you as full a response as possible.

Previous answers on investing, inheritance and managing wealth are here.

How to contact Harvey: financialplanning@thisismoney.co.uk

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