The vertical stabilisers of Qantas planes at Sydney Kingsford-Smith Airport, from the left: a Boeing B737-838 plane, registration VH-XZD; a Boeing B787-9 plane, registration VH-ZNE; and an Airbus A380-842 plane, registration VH-OQB. In the background on the left is a fourth Qantas plane, a Boeing B737-838, registration VH-XZH. In the far background is the international terminal.  In the foreground are navigational light structures at the northern end of the runway.  This image was taken from Nig
Share this @internewscast.com

Millions of customers’ data may have been compromised in a cyberattack on Qantas, the airline confirmed in a statement to shareholders this morning.

The airline reported that a cyberattack took place on Monday. A cybercriminal targeted a customer call center and managed to access a third-party customer service platform.

Qantas said the attack compromised customer data, potentially impacting six million customers who have service records on the system.

The vertical stabilisers of Qantas planes at Sydney Kingsford-Smith Airport, from the left: a Boeing B737-838 plane, registration VH-XZD; a Boeing B787-9 plane, registration VH-ZNE; and an Airbus A380-842 plane, registration VH-OQB. In the background on the left is a fourth Qantas plane, a Boeing B737-838, registration VH-XZH. In the far background is the international terminal.  In the foreground are navigational light structures at the northern end of the runway.  This image was taken from Nig
The airline said the cyber attack occurred on Monday after a “cyber criminal” targeted a customer call centre and gained access to a third-party customer servicing platform. (Nine)

Qantas said frequent flyer accounts were not compromised.

Passwords and PINs were not accessed.

“We sincerely apologise to our customers and we recognise the uncertainty this will cause,” Qantas Group chief executive Vanessa Hudson said.

“Our customers trust us with their personal information and we take that responsibility seriously.

“We are contacting our customers today and our focus is on providing them with the necessary support.

“We are collaborating closely with the federal government’s National Cyber Security Coordinator, the Australian Cyber Security Centre, and independent cybersecurity specialists.”

The company said it is putting additional security measures in place while conducting its investigation.

The Australian Cyber Security Centre and the Office of the Australian Information Commissioner have been notified about the incident.

The cyberattack has also been reported to the Australian Federal Police.

A dedicated customer support line is being set up for customers.

Updates will be shared with customers through Qantas’ social media pages and the company’s website.

Share this @internewscast.com
You May Also Like
Nutella maker Ferrero plans to buy cereal maker WK Kellogg for $3.1b

Ferrero, the company behind Nutella, is set to acquire the cereal manufacturer WK Kellogg for $3.1 billion.

Italian confectioner Ferrero, renowned for its Nutella and Kinder brands, is acquiring…

Family of Detained Palestinian Woman Raises Concerns After Her Australian Visa is Revoked

Relatives of a 62-year-old Palestinian woman who fled Gaza say they have…
'Most famous handbag of all time' sells for $15 million

Iconic Handbag Fetches $15 Million at Auction

The initial prototype of the Birkin handbag, conceived on an air sickness…
Man charged over alleged $20 million cocaine plot

Man Accused in Alleged $20 Million Cocaine Scheme

A man is set to appear in court later this year, following…
Police are appealing for witnesses to come forward after a girl was hit and run over by a dirt bike in Sydney's far south-west yesterday.

Search for Motorcyclist After Dirt Bike Incident Involving 9-Year-Old Girl

Police are appealing for witnesses to come forward after a girl was…
The bodies of two men, believed to have died at different times, have been found inside a home in inner Sydney. 

Police Provide Update on Discovery of Decomposing Bodies in Urban Residence

The deaths of two men whose decomposing bodies were discovered in an…

Carolina Wilga: Latest Updates on the Disappearance of a German Backpacker

There are grave concerns for German backpacker Carolina Wilga, who disappeared while…
Multiple cars hit during high-speed police chase across Melbourne freeways

Several Vehicles Struck in High-Speed Police Pursuit on Melbourne Highways

Authorities have apprehended a suspect accused of seizing a van and initiating…

Ireland’s Ben Healy Clinches Solo Victory in Tour de France Stage Six

Ireland’s Ben Healy won stage six of the Tour de France in…
Grok

Elon Musk’s AI chatbot unexpectedly shares antisemitic content

Grok, the AI-powered chatbot created by Elon Musk’s xAI, has begun pushing…
Spear-fisher's close encounter with great white caught on GoPro

Diver’s Intense Moment with Great White Shark Captured on GoPro

With shark encounters on the rise near Sydney, a nearby spearfisher captured…
Great grandmother Pat, who had to wait more than 24 hours for a hospital bed after a fall.

Elderly Woman Faces Terrifying Experience at Hospital

South Australia’s healthcare system is facing criticism following a distressing incident involving…