More than a year ago, Tricia Bolds got a notice from the IRS informing her that she had overpaid taxes when she sold her pet supply business in 2021.

As a result, she was owed a refund in the amount of $48,941. She was told she’d receive a check in six to eight weeks.

When the check never showed up, this spring the IRS said it would pay her interest and the new total she would receive was $60,321.63.

However, when the refund never came, she reached out to Better Call Behnken. An IRS spokesperson promised to look into the case. A few weeks later, she received her refund.

“I’m really glad I reached out. Without doing so, I believe I would still be getting no answers and being ignored,” Bolds stated. “So thank you.”