‘First responder fee’ tacks $427 charge on 911 calls – and firefighters will add fine to two thirds of emergencies
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AMERICANS who call 911 and get life-saving medical treatments could have a whopping $427 fee waiting on them after they recover.

California fire departments have started sending out massive insurance bills if they respond to medical emergencies.

San Jose firetruck driving down a street.
The San Jose Fire Department will begin charging a first responder feeCredit: KTVU
Man in suit being interviewed.
Mayor Matt Mahan called the fire department’s financial losses ‘concerning’Credit: KTVU
Dispatch operators working at a 911 call center.
More than two-thirds of 911 calls for the fire department involve some sort of medical treatmentCredit: KTVU

The San Jose Fire Department noted that two-thirds of its calls involved medical care, and they aim to recover those expenses, as reported by local Fox affiliate KTVU. 

San Jose’s city council recently approved the first responder fee plan.

The fee would only be applied when the fire department provides care comparable to that of hospital workers.

“What we are looking at is a trend line that is very concerning,” San Jose Mayor Matt Mahan told KTVU.

“Our fire department is increasingly responding to medical calls where they are delivering health care services in the field.”

Mahan said it’s for the “sustainability” of the fire department.

“What we are advocating for is the sustainability of our department by being able to bill insurance when it is possible, to collect or recover the costs of delivering medical care in the field,” Mahan stated.

San Jose isn’t the first Californian city to implement such a fee.

In the 1990s, California approved cities charging Americans similar first responder fees, and now, more than 20 cities in the state do so. 

The fees range from $338 in Napa to as high as $567 in San Francisco.

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San Jose’s fees will be $427 and will go into effect on January 1, 2026.

Some council members had expressed their concerns that the high fee will deter residents in danger from calling 911. 

However, after careful research, the fire chief, Robert Sapien, said it wouldn’t.

“None reported a detrimental effect to 911 access. We didn’t hear anyone say that we implemented this program and then people became fearful or leery of calling,” Sapien said.

San Jose resident Elijah Gardere argued with the chief, saying it will “definitely” have an effect.

“Definitely some might have some hesitation based on their insurance or if they even have insurance,” Gardere said.

California first responder fees

  • Napa: $338
  • Alameda: $393
  • San Jose: $427
  • Vallejo: $561
  • San Francisco: $567

The $427 bill will be sent to the insurance company, not the individual citizen. 

“If it is not recoverable, we are not going after folks,” Mahan said.

“We are not sending debt collectors, it is not going to ding your credit, we are not interested in collecting directly from residents.”

The new fee is expected to generate an annual revenue of $4 million to be put back into the fire department.

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