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Harrods, the prestigious British department store, has alerted some clients that their personal information might have been compromised due to a breach in its online systems.
The company disclosed late on Friday that the breach involved the capture of names and contact details of its online customers after a security issue with one of its external service providers’ systems.
“We have informed impacted customers that the personal data affected includes only basic personal identifiers such as names and contact information. Crucially, it does not involve account passwords or payment details,” a statement from Harrods read.
It added that incident was “isolated” and has been contained, without providing more details.
Harrods clarified that this data breach is not related to a previous incident in May when it limited internet access across its platforms as a protective step following an attempted unauthorized access to its systems.
In July, four individuals were arrested on suspicion of their involvement in cyberattacks targeting Harrods and two other major British retail chains, Marks & Spencer and the Co-op.
The suspects were bailed pending further inquiries.
Recently, Jaguar Land Rover, the largest automobile manufacturer in Britain, stated that its production operations will remain halted until at least October 1, following a cyberattack that occurred in August.
On Friday, the BBC and other British media reported that hackers stole information about thousands of children from Kido, a London nursery chain, and posted some of the children’s photos and details on the darknet.
The Metropolitan Police force said that inquiries about “a ransomware attack on a London-based organization” were ongoing and no arrests have been made.