Optus outage - Simone Porcaro
Share this @internewscast.com
A South Australian woman said she tried to desperately call triple zero six times after her husband collapsed suddenly during the Optus outage.

Optus customer Simone Porcaro’s husband Dave slipped into unconsciousness after suffering a cellulitis infection.

The father-of-two could have gone into septic shock if it wasn’t for their young daughter’s quick thinking.

Optus outage - Simone Porcaro
Simone Porcaro couldn’t get through to triple zero during the outage. (9News)

Simone is a Optus customer – but Dave is not.

“I just kept trying to dial, just freaking out, what were we going to do?” Simone told 9News.

“It was my seven-year-old daughter that had actually suggested using dad’s phone, so we found it underneath him because he was collapsed.”

Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday.

A 68-year-old Adelaide woman died from a medical episode when she was unable to get through to triple zero.

“She was the most altruistic and caring person I’ve ever known,” her husband told 9News.

Optus outage - Simone Porcaro and husband Dave
Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday. (9News)
Optus chief executive Stephen Rue today confirmed the telco had found a further three cases, additional to the two announced yesterday, where customers had complained that they could not call triple zero.

Rue mentioned that the calls were not properly escalated within Optus’ system, resulting in the telco remaining unaware of a significant systemic failure for over 13 hours.

The inability to call triple zero affected South Australia, Western Australia and the Northern Territory between 12.30am and 1.30pm on Thursday.

A total of three deaths have have so far linked to the outage.

Share this @internewscast.com
You May Also Like
Where 'day-zero droughts' could happen as soon as this decade

Locations at risk of experiencing ‘day-zero droughts’ within this decade

Numerous regions across the globe are anticipated to experience “day-zero droughts” during…

New South Wales Police Officer Accused of Assaulting Hannah Thomas

A police officer is set to appear in court after accusations of…
Trump calls climate change 'the greatest con job ever perpetrated' on the world

Trump Refers to Climate Change as ‘The Biggest Scam Ever’

US President Donald Trump has told the UN General Assembly that climate…
Brisbane childcare tries to charge parents thousands for kids' artwork

Brisbane Daycare Attempts to Bill Parents Thousands for Children’s Art Projects

A kindergarten in Brisbane’s north has faced heavy criticism for attempting to…
Mount Isa Queensland man arrested

Queensland Resident Faces Over 70 Alleged Child Sex Offenses Spanning 25 Years

A 40-year-old man from Mount Isa faces charges for 75 child sex…
Jimmy Kimmel's cryptic social media post ahead of show return

Jimmy Kimmel Teases Mysterious Post Before Coming Back to His Show

US television host Jimmy Kimmel has taken to social media for the…

Reasons Behind Rodrigo Duterte’s Charges of Crimes Against Humanity

Former Philippine president Rodrigo Duterte has been charged with crimes against humanity…
Security measures are expected to surpass those implemented in Sydney during the 2007 APEC conference.

Adelaide could experience significant traffic congestion if its COP31 hosting bid is successful

Adelaide residents should prepare for significant road closures and major traffic interruptions…

ABC Ordered to Compensate Antoinette Lattouf $150,000 for Unlawful Termination

The ABC has again been chastised in court, with a judge imposing…
Coroner probes death of newborn baby at Queensland hospital

Investigation launched into newborn’s death at hospital in Queensland

Hugo McGregor lived for only five days before his parents made the…
'Rewards would be too great': Trump hits out at recognition of Palestine

Trump Criticizes the Potential Benefits of Recognizing Palestine

Without naming the individual countries, Trump accused them of rewarding Hamas for…
Jacinda Ardern has published her second book, Mum's Busy Work (pictured), through Penguin Random House

Jacinda Ardern Surprises with a New Career Path Less Than Three Years After Resigning as New Zealand Prime Minister

Jacinda Ardern has released her second book about the struggles of balancing motherhood…