Why Do Gen Zers Feel Alone?

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This article discusses topics related to suicide and self-harm.

Jayden Delbridge experienced the tragedy of losing his father to suicide when he was just eight years old.

By the age of 14, he stepped up as a mental health advocate.

Now at 20, he leads UrVoice Australia, a charitable organization dedicated to providing mental health and wellness support to students.

“Conversations around mental health should start in everyday places like cafes or among friends, rather than in hospitals,” Delbridge remarked.

A recent study from the Social Health Foundation, incorporating two online surveys with approximately 1,400 participants from different age groups (including gen Z and millennials, those 18 and older), underscores how loneliness and social disconnection are exacerbating mental health issues among young Australians.

The study also acknowledges the “hidden first responders” in tackling mental health challenges.

Social connection in Australia breaking down

The report highlights areas where social connection is breaking down amongst Australia’s gen Z and millennials.

Gen Z is generally defined as encompassing those aged between 13 and 28 (born between 1997 and 2012), with millennials aged between 29 and 44 (born between 1981 and 1996).

Negative impact of smartphones and social media: 56 per cent of participants said social media left them feeling distressed, distracted and significantly impacted their mental health. Almost all participants (91 per cent) aged 18-39 believed “social media adversely affected the strength of their real-life interactions”.

Online dating apps lead to loneliness: 46 per cent shared that online dating apps “increased how lonely they felt”.

Many workplaces are not mentally healthy: 67 per cent of gen Z and millennial respondents support a shorter work week to reduce loneliness and improve their mental health. “Workplace bullying is at an epidemic level, with one-third of women having reported being bullied”, the report added.

The mental health impact of living costs: This has deterred 86% of gen Z and millennial participants from following their dreams and goals.

Australia’s mental health data

The National Study of Mental Health and Wellbeing conducted by the Australian Bureau of Statistics (ABS) between 2020 and 2022, surveyed 19.8 million Australians aged 16 to 85.

Source: SBS News

Of these, 42.9 per cent or 8.5 million Australians had experienced a mental disorder at some time in their life.

Out of these 19.8 million Australians, only 17.4 per cent or 3.4 million, sought help from a health professional.

The survey also found that one in five Australians has experienced a 12-month mental disorder, with 38.8 per cent of people aged 16-24 experiencing a 12-month mental disorder.

The most prevalent conditions include anxiety, affective disorders (including depression) and substance abuse.

Hidden mental health workers

Like Delbridge, the Foundation for Social Health also believes that mental health conversations don’t just start at the hospital. Those suffering disclose trauma, stress and isolation to people who aren’t part of the formal mental health system.

The report states: “These informal, unrecognised interactions are the quiet frontlines of our mental health system. And yet, public policy barely acknowledges them.”

From hairdressers to hospitality staff, gym trainers and childcare educators — all are part of this “hidden workforce.” Their clients confide in them very often “because those are the places they actually go”.

But for some, like salon owner Nicole Serafin, this can present challenges.

“We get told about everything from affairs, to drug and alcohol abuse, to physical and mental abuse from partners, family and friends, and you can’t do anything about it,” she said.

She said while trained psychiatrists have a buddy system: “hairdressers are not qualified to handle what we take on”.

Dr Pramudie Gunaratne is chair of the NSW branch of the Royal Australian & New Zealand College of Psychiatrists.

A group of people, a number of whom are wearing red medical uniforms and holding up placards

In January, around 200 psychiatrists in NSW’s public health system submitted their resignations amid an ongoing pay dispute with the state government. Source: AAP / Dan Himbrechts

“As psychiatrists, we are trained in caring for mental illness, but mental health is much wider than that … When we see people in emergency departments and clinic rooms, they are overwhelmed, at crisis point,” she said.

“Social connection is required all the time. It doesn’t matter if it’s prevention or early intervention, having that glue that holds people together is essential.”

Addressing the loneliness epidemic

This is why Glenys Reid established the first Chatty Cafe at Eclair Boulangerie, a French patisserie in the Melbourne suburb of Hampton in 2019. She recalls visiting cafes and restaurants, seeing many people dining alone.

Referring to loneliness, she says: “It’s an invisible and silent epidemic in Australia that we need to take action on.”

“The only way that it’s going to be successful is if it is community-led.”

Patrons sitting at a long table at a Chatty Cafe.

While hundreds of places across Australia host ‘Have a Chat’ venues, Reid says several hospitality venues have shut down in recent years due to cost-of-living pressures. Credit: The Chatty Cafe Scheme

More than five years later, The Chatty Cafe Scheme has expanded to over 250 venues mainly across the east coast of Australia, including community centres, op shops, art galleries and even croquet and bowling clubs where patrons can have a chat with other patrons.

“We know seven out of 10 people know we’ve got a problem with loneliness across Australia, we want those seven out of 10 people to play a role and reach out.”

According to the 2023 Social Connection in Australia report, from the Ending Loneliness Together organisation, one in four Australians feel persistent loneliness, and one in three people experience loneliness at any given time.

Foundation for Social Health CEO Melanie Wilde is calling for a Commissioner for Social Connection to be established within government.

“This isn’t a problem you can solve with 7,500 psychiatrists and 30,000 psychologists,” she said.

What we need is a national strategy that funds the places, people, and platforms that keep communities strong — from pubs to libraries, sports clubs to cafes, gyms to grassroots arts organisations.

Melanie Wilde, Foundation for Social Health CEO.

According to the Australian Institute of Health and Welfare, there were 4,300 psychiatrists and 33,000 psychologists in Australia as of 2023.

Separate inquiries into loneliness in Queensland and the ACT have called for a Minister for Loneliness. A similar inquiry is underway in NSW.

Wilde welcomes the recommendations from these inquiries, but believes a more permanent position that goes beyond “cyclical portfolios” needs to be established.

‘We need a complete reform’

Social media influencer Milly Rose Bannister, who has 137,000 followers on Instagram, is also the CEO of youth mental health charity ALLKND. Bannister believes the issue is hard to fight with existing resources.

“We have inherited a bit of a bin fire and been given a water pistol,” she said.

“We’ve got structures in place that have been in place for decades, and they’re simply not matching up to what young people today are requiring for their well-being in general and particularly their mental health.

“We need a complete reform.”

Readers seeking support with mental health can contact Beyond Blue on 1300 22 4636. More information is available at . supports people from culturally and linguistically diverse backgrounds.

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