McDonald's slammed for ripping off customers

McDonald’s is being ripped apart on social media over a viral TikTok video

A customer has caused a frenzy online after posting a clip of her Filet-O-Fish sandwich, accusing the fast food giant of shrinkflation. 

Shrinkflation is when products shrink in size or quantity while the price remains the same or even increases.

‘It’s just absurd, McDonald’s Corporate, please improve! Why are prices rising but portions getting smaller? I’m puzzled,’ said a customer, known as andymachiavelli on TikTok, in the caption of her video.

TikTokers called the sandwich a ‘fish slider’ or ‘fish filet jr,’ with some claiming the sandwiches ‘get smaller every week.’

Several users on X expressed similar sentiments, with one stating customers are being taken advantage of. Others blamed tariffs for the ‘unreasonable’ size of the filet, joking that it might become a ‘fish nugget on a dinner roll’ someday.

‘McDonald’s is reducing the fish to slider sizes while prices soar above rent. Americans deserve actual FOOD, not mere crumbs; shrinkflation is theft, just served with fries,’ one X user asserted.

The social media backlash comes after customers were outraged over the implementation of sauce limits in some stores.

A customer has caused a frenzy online after posting a clip of her Filet-O-Fish sandwich

A customer has caused a frenzy online after posting a clip of her Filet-O-Fish sandwich 

The fast food chain was ripped apart on social media for its portion sizes

The fast food chain was ripped apart on social media for its portion sizes

Last month, a Reddit user was surprised to find a notice at a drive-thru: Four and six-piece orders include one sauce, ten-piece comes with two, twenty-piece with three, and a forty-piece box includes four. Additional sauces are extra.

The rule has been ‘getting out of hand’ in the eyes of some customers — even though it is not ‘a universal policy.’ 

The sauce and sandwich frustration adds on to the anger felt from customers who have claimed menu items have skyrocketed in price.

McDonald’s loyalists claimed the chain’s famous $5 meal deal jumped in price, allegedly costing $7 in less than a month at some locations.

The four-item meal deal launched in May last year and quickly sparked copycat offers from Burger King and Wendy’s.

This system was introduced to address the mounting discontent among Americans regarding escalating fast food prices, with a $17 Big Mac representing these rising burger costs.

In response to the backlash, McDonald’s assured its customers that it would keep the prices of eight popular combo meals 15 percent lower than if purchased individually. This offer will begin next year.

‘Customers are telling us they need more of the everyday value and affordability that defines the McDonald’s brand,’ said Joe Erlinger, head of McDonald’s US business.

McDonald's has also been under fire for the prices of its menu items

McDonald’s has also been under fire for the prices of its menu items

Social media users have noticed McDonald's stores implementing sauce policies

Social media users have noticed McDonald’s stores implementing sauce policies

McDonald's has promised to bring more value deals and affordability

McDonald’s has promised to bring more value deals and affordability

Despite the shrinkflation claims, McDonald’s has kept customers satisfied through other changes such as extending operating hours and bringing back its beloved Snack Wraps.

Its also implementing AI technology in thousands of restaurants and plans to open 900 US locations by the end of 2027.

Outside of the fast food industry, Redditors claimed Chili’s ‘tiny a** portions’ of quesadillas were an example of shrinkflation.

Customers compared the quesadillas to food for children and mini pancakes.

Chili’s has pulled off what some say is ‘the best restaurant comeback of all time’ in recent months.

However, social media has been accusing the restaurant chain of shrinkflation for at least a year.

Other restaurant chains, including Chipotle, have been accused of shrinking portion sizes. Some accusations have even ended in lawsuits.

A New York resident sued Arby’s last December — claiming the chain shrunk its fry and beverage sizes without changing prices or informing customers. The lawsuit is still ongoing.

In April, a customer also sued The Cheesecake Factory, alleging the chain shrunk its cake slices.

Daily Mail has reached out to McDonald’s for comment about the Filet-O-Fish uproar.

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