An Aussie bride has been left in tears just four weeks before her wedding – and she blames one of Sydney’s most exclusive bridal boutiques.

In a heartfelt social media video, Jade Zane, aged 37, was visibly upset as she cautioned her audience about the “nightmare” she alleges to have experienced with Ivory Room Bridal in Paddington.

“I spent almost $15,000 on my dream dress from there and it has come and it is massive,” she wept.

The mum-of-three revealed the dress was “not just a little off but eight centimeters too big in the chest alone.”

“I’m heartbroken. I’ve been quoted $4,000 in alterations just to make it wearable,” she claimed.

Ms. Zane said that she had originally given the business the benefit of the doubt, so she emailed them with her concerns.

“The reply was so generic they pretty much told me ‘that’s just how it is’ and ‘you’ll have to alter it yourself,’” she claimed.

“I emailed them again telling them it wasn’t good enough and that they were in the wrong and I’ve had no response.”

As it turns out, Ms. Zane isn’t the only one who claims to have had a bad experience.