Major website outages due to Google Cloud issues resolved

Google Cloud issues cause major website outages; problems now resolved

The outage lasted multiple hours Thursday.

SAN FRANCISCO — From Google, Character.ai, and Amazon to Discord, Spotify, and Etsy, several websites were encountering various types of outages on Thursday.

Thousands of reports were filed for the respective sites at DownDetector, flagging the outages as they happened. 

The outages seemed to mostly occur around the same time — roughly 2 p.m. ET on Thursday. 

Some websites experiences minor outages for about an hour while others lasted twice as long or more. It’s still unclear what caused the outage. 

Google Cloud outage

At its peak, Google Cloud had more than 14,000 reports of an outage on DownDetector. 

Their outage page indicated that numerous services such as text-to-speech, speech-to-text, Google Cloud Storage, Database Migration Service, API gateways, and more were down in many countries, possibly affecting users globally.

Their outage lasted just shy of three hours and has since been restored entirely, according to their status page. 

Is Discord down?

On platforms like Discord, the gaming and chatting service, users faced a range of issues, including problems with sending attachments and engaging in activities. Over 11,000 outage reports were submitted to DownDetector on Thursday.

All issues have since been resolved, lasting just over an hour and a half, according to Discord’s status page.

What’s wrong with Spotify?

More than 40,000 reports came in through DownDetector of Spotify users experiencing a variety of issues, including problems with playing podcasts to playlists appearing empty. 

By 9 p.m. ET, reports on DownDetector had dropped to 500. 

Keep up with Spotify’s Ongoing Issues page here.

Cloudflare outage

Cloudflare, an American company providing other companies with various services like cybersecurity and DDoS mitigation among others, said they were “investigating an issue causing Access authentication to fail” around the same time. 

The global outage lasted roughly two and a half hours, resulting in a large portion of “critical services” to be unavailable, the company said in a statement. 

They added that the outage was caused by a “third-party vendor failure” and “was not the result of an attack or other security event.”

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