A fertility clinic in Australia has acknowledged a significant mistake where a woman delivered a baby that belonged to another couple due to an error in embryo transfer.

This mishap took place at the Brisbane branch of Monash IVF and is attributed to “human error,” notwithstanding the company’s claims of having stringent procedures.

The error came to light in February when the birth parents asked for their leftover embryos to be moved to a different clinic. During this transfer, an additional embryo was discovered in storage, prompting an internal investigation.

It was then confirmed that an embryo belonging to a different couple had been incorrectly thawed and transferred, ultimately resulting in the birth of a child.

According to the clinic, the situation was escalated to senior leadership within hours, prompting an immediate investigation. 

“The investigation confirmed that an embryo from a different patient had previously been incorrectly thawed and transferred to the birth parents, which resulted in the birth of a child,” according to the statement. “The investigation also found that despite strict laboratory safety protocols being in place, including multi-step identification processes being conducted, a human error was made.”

A laboratory technician performing in vitro fertilization (IVF) of a human egg.  (Getty Images)

Monash IVF said its Crisis Management Team was activated as soon as the issue was identified. Within a week, the Medical Director of the Brisbane clinic began meeting with the affected patients to offer apologies and support. 

The company said it conducts regular compliance audits and is now undertaking full process reviews while reinforcing safeguards across all of its clinics.

“On behalf of Monash IVF, I want to say how truly sorry I am for what has happened. All of us at Monash IVF are devastated and we apologize to everyone involved. We will continue to support the patients through this extremely distressing time,” Monash IVF Group CEO Michael Knaap said. “Since becoming aware of this incident, we have undertaken additional audits and we’re confident that this is an isolated incident. 

“We are reinforcing all our safeguards across our clinics – we also commissioned an independent investigation and are committed to implementing its recommendations in full.”

A technician conducts a control check during the IVF process using a microscope. (Getty Images)

Monash IVF has not released further information about how the child was returned to the biological parents or the current legal status of the case.

The case echoes a similar incident in the U.S. involving a Georgia woman. 

In 2023, Krystena Murray underwent IVF treatment at Coastal Fertility Specialists and gave birth to a baby who was not biologically hers. A DNA test confirmed the error, and after a custody battle, Murray was compelled to give the child, a boy, to his biological parents. 

Murray has since filed a lawsuit against the clinic, citing emotional distress and negligence.

It is unclear if the families involved will be compensated for the Monash IVF Group’s error.