United Airlines tech issue that impacted more than 1,000 flights resolved, residual delays expected
Share this @internewscast.com

A disruption to a system housing United Airlines’ flight information that caused more than 1,000 delays has been resolved, but delays continued into Thursday.

The impacted system, called Unimatic, houses flight information that is fed to other systems including those that calculate weight and balance and track flight times, according to United. It’s not clear what caused the problem, which was resolved late Wednesday. While residual delays were expected, United said its team was working to restore normal operations.

About 35% of all the airline’s flights were delayed and another 7% were canceled Wednesday, according to FlightAware, a website that tracks flight disruptions. By midmorning Thursday, 5% of United flights for the day were delayed and 4% were canceled. FlightAware reported 43 cancellations at Chicago O’Hare by Thursday morning, including 42 United flights.

An alert on the Federal Aviation Administration website Wednesday said all United flights destined for Chicago were halted at their departing airports. Flights to United hubs at Denver, Newark, Houston, and San Francisco airports also were affected.

The airline’s travel alert page noted that a technology disruption might impact flights to or from several U.S. airports from Thursday to Sunday, including Denver, Newark, Washington, Houston, New York, Los Angeles, Orlando, Chicago, San Francisco, Honolulu, and Guam, and some in Europe, such as London, Frankfurt, and Munich.

“Safety is our top priority, and we’ll work with our customers to get them to their destinations,” an emailed statement from the Chicago-based airline said.

The system outage, as the company described it, lasted several hours, the statement said. It wasn’t related to recent concerns about airline industry cybersecurity. United said it was treating it as a controllable delay, meaning it paid customer expenses such as hotels when applicable.

In an interview, United Airlines passenger Benjamin Fuentes, who flew from Boston to Houston, told KTRK-TV that they were told that they would be waiting for a while after the plane landed.

“The first hour, people were already standing up and just walking around the cabin because there was nothing to do,” he said. “I got on Netflix.”

After about an hour, they were told that the system was down nationwide, he said. Eventually, they learned that they found a gate, but it took another 45 minutes before they got there, he said.

The FAA said in a statement Thursday that it was aware of the disruption to United operations, noting that delays may continue as the airline recovers.

“We’ve offered full support to help address their flight backlog and remain in close contact with United,” the FAA said.

United Airlines apologized on social media and said in some cases it would pay for hotel and other expenses incurred by travelers because of the delays.

“Hey there, we apologize for the travel disruption today,” the airline told a customer on the social platform X. “Our teams are working to resolve the outage as quickly as possible. Thank you for your patience.”

Share this @internewscast.com
You May Also Like
Iowa revokes license of schools superintendent arrested by ICE, saying he is in US illegally

Iowa Rescinds License of School Superintendent Detained by ICE for Alleged Illegal U.S. Residency

IOWA CITY, Iowa (AP) — On Monday, the professional license of the…
Trump announces 100% tariff on foreign-made movies

Trump Introduces Full Tariff on Overseas Film Imports

President Donald Trump announced on Truth Social on Monday that he plans…
Minnesota man pleads guilty to attempting to join Islamic State group

Minnesota Resident Pleads Guilty to Trying to Join ISIS

A Minnesota man named Hassan has admitted to trying to join the…
Football, family, humor, heart: Hulu's 'Chad Powers' has Glen Powell in sports spotlight at premiere at Pasadena's Rose Bowl

Glen Powell Steals the Show at Pasadena’s Rose Bowl Premiere with Hulu’s ‘Chad Powers’: A Blend of Football, Family, and Humor

Football and humor become intertwined in the new series “Chad Powers.” On…
ICE in Chicago: DHS requests military deployment to Illinois, Gov. JB Pritzker says during press conference today

DHS Requests Military Support in Illinois: Governor Pritzker Shares Updates on ICE Operations in Chicago

CHICAGO (WLS) — The Department of Homeland Security has requested the deployment…
Alabama man charged in hit-and-run in Tuscaloosa

Alabama Resident Faces Charges in Tuscaloosa Hit-and-Run Incident

TUSCALOOSA, Ala. (WIAT) — An Alabama man was arrested following a hit-and-run…
Blogger arrested for sharing anti-Hamas meme online, claims cops didn't know about October 7th horrors

Blogger Detained for Posting Anti-Hamas Meme, Alleges Police Unaware of October 7th Events

A blogger has blasted British police after they arrested him for sharing…
Teen runaway was likely dead for ‘several weeks’ before her remains were found in D4vd’s Tesla: cops

Teenager Who Ran Away Found Dead in D4vd’s Tesla Weeks After Disappearance: Police

Celeste Rivas Hernandez, a teenager who had run away, was discovered deceased…
Teen shootout sends blue city residents running for cover as youth gangs surge ahead of mayoral race: expert

Youth Violence Escalates: Residents Concerned About Gang Activity as Mayoral Race Approaches, Expert Says

New York City has observed a concerning increase in juvenile crime following…
Tyler Robinson faces court hearing in Charlie Kirk murder case

Tyler Robinson appears in court for Charlie Kirk murder case hearing

Prosecutors have charged Tyler Robinson with aggravated murder and plan to seek…
Netanyahu and Trump are set to meet as pressure mounts to end war in Gaza

As pressure to cease the Gaza conflict intensifies, Netanyahu and Trump prepare to meet

Just days following his assertive address at the United Nations, where he…
Police share new pictures of third suspect amid manhunt in congressional intern’s killing

Authorities Release New Photos of Third Suspect as Search Continues in Congressional Intern’s Murder Case

Police in Washington, D.C., released more pictures of a third suspect accused…