WASHINGTON — Time is running out for AT&T customers to apply for their share of a substantial $177 million class action settlement. The deadline is fast approaching, with just over a week remaining.

The telecommunications giant, AT&T, has agreed to this settlement to resolve claims related to two “data incidents” that occurred in 2024.

Individuals impacted by these data breaches must submit their claims by December 18 to be eligible for compensation through the class action lawsuit. The opportunity to opt out of the lawsuit has already expired.

According to the Kroll Settlement Administration, the breaches led to the unauthorized exposure of customer data, including names, addresses, phone numbers, email addresses, dates of birth, account passcodes, billing account numbers, and Social Security numbers. This information was reportedly accessed on the dark web or illicitly downloaded from a third-party cloud platform.

The settlement addresses the data breaches disclosed on March 30, 2024, and July 12, 2024.

Here’s what you need to know ahead of the approaching claim deadline. 

Current or former AT&T customers in the United States who had their information or data accessed in the March 30, 2024 or the July 12, 2024 breaches are eligible to file a claim. There is a possibility some people are part of both breaches and are referred to as “Overlap Settlement Class Members,” according to the settlement website FAQ. 

If you’re not sure if you’re included in the Settlement, you can call Kroll Settlement Administration at (833) 890-4930 with questions. 

A website has been set up for AT&T customers who were involved in the data breaches.

To submit a claim, click “Submit Claim” in the top right of the website. Customers will be prompted to include a Class Member ID and their email address, AT&T account number, or their full name. Additional documentation will be required to submit a claim.

Customers should have received a notice with a confirmation code and notice ID, but can contact Kroll Settlement Administration at (833) 890-4930 for more information. 

Once you submit a claim, you’re waiving the right to sue AT&T for related issues to this case. 

It’s not entirely clear the exact amount, but those part of the first incident can claim up to $5,000 for losses that happened “in 2019 or later, upon presentation of documentation that the losses are fairly traceable to the AT&T 1 Data Incident,” according to the settlement website.

Those part of the second incident can claim up to $2,500 for losses that happened “on or after April 14, 2024, upon presentation of documentation that the losses are fairly traceable to the AT&T 2 Data Incident.”

Customers impacted by both breaches could receive up to $7,500.

Some may choose a cash payment option, which will be a piece of the settlement after costs and claims are split among claimants. 

All claims must be submitted by Dec. 18. Initially the deadline to file a claim was Nov. 18, but it got pushed back a month. 

According to the settlement site, the court will hold a hearing Jan. 15, 2026 to decide whether to approve the settlement. Claimants should know that even if the settlement is approved, there could be appeals and other court required processes that may delay payments going out. 

There are no estimates for when payments could go out, with or without the appellate process involved. Claimants are asked to be patient by Kroll Settlement Administration LLC, who is representing folks against AT&T. 

The class action lawsuit, filed in October last 2024, stems from two separate AT&T data breaches, one on March 30, 2024 and the other on July 12, 2024. The settlement would be handled entirely without any admission of liability or wrongdoing by parties.