Is Verizon still down? Company says situation resolved after hourslong outage impacted thousands
Share this @internewscast.com

Verizon announced Wednesday night that it had successfully resolved a widespread service outage that affected thousands of customers, disrupting connectivity for several hours and even hindering some local 911 calls.

“The outage has been resolved. If customers are still experiencing issues, we recommend restarting their devices to reconnect to the network,” a Verizon spokesperson conveyed in a statement to ABC News.

Earlier in the day, Verizon had assured customers that it was prepared to “work through the night” to restore full service.

In a gesture to compensate those impacted by the disruption, Verizon has promised to offer “account credits.”

According to Downdetector, a platform that monitors service disruptions, Verizon users began reporting connectivity issues around noon Eastern Time on Wednesday.

FILE - A Verizon sign is displayed on a store, Sept. 30, 2025, in Cambridge, Mass.
FILE – A Verizon sign is displayed on a store, Sept. 30, 2025, in Cambridge, Mass.AP Photo/Charles Krupa, file

During the outage, many users took to social media to report that their phones displayed an “SOS” signal instead of the usual network bars.

According to Downdetector, at least 178,284 Verizon customers were affected at one point, but that number has since gone down.

The highest concentration of reports of Verizon problems, according to Downdetector, was in New York City, Atlanta, Charlotte and Houston.

By 3:30 p.m. Eastern time, the number of Verizon customers affected by the outage was down to less than 60,000, according to Downdetector.

In a social media post shortly after 4 p.m. ET, Verizon said a team “is on the ground actively working to fix today’s service issue that is impacting some customers.”

New York Emergency Management (NYCEM) officials said the outage was affecting some users calling 911.

“Verizon is working to solve the issue,” NYCEM said in a statement. “If you have an emergency and cannot connect using your Verizon Wireless device, please call using a device from another carrier, a landline, or go to a police precinct or fire station to report the emergency. In the meantime, you can check the website or social media account of your cellphone carrier for updates.”

Multiple law enforcement agencies have spent hours looking into the possibility that the Verizon outage could be the result of a cyberattack. But as of now, multiple law enforcement sources told ABC News the belief is the outage is a technical issue and not the result of a cyberattack or some other nefarious act.

The federal government’s Cybersecurity and Infrastructure Security Agency is referring questions to Verizon.

ABC News’ Elizabeth Schulze contributed to this report.

Copyright © 2026 ABC News Internet Ventures.

Share this @internewscast.com
You May Also Like
Former FBI analyst believes Guthrie suspect amateur criminal, Savannah's latest message tailored to him

Ex-FBI Analyst Calls Guthrie Suspect a Novice; Savannah Sends Personal Message

In a recent development surrounding the mysterious disappearance of Nancy Guthrie, the…
What to know about Nancy Guthrie's family as sheriff says 'everybody's still a suspect'

New Breakthrough: Nancy Guthrie’s Family Officially Ruled Out in Mysterious Disappearance Case

In an important development concerning the disappearance of Nancy Guthrie, Pima County…
James Van Der Beek, wife had paid off nearly $270K in tax debt

James Van Der Beek and Wife Successfully Resolve Nearly $270K in Tax Liabilities

James Van Der Beek, known for his role as Dawson Leery, passed…
Fury as activist Teacher of the Year brands 'MAGA' teachers 'lazy and pathetic'

Controversy Erupts as Teacher of the Year Criticizes ‘MAGA’ Educators: A Deep Dive into the Debate

A California teacher known for her progressive views has ignited a social…
Colin Gray trial: Opening statements start in the trial of a Georgia Apalachee High School shooting suspect's father

Opening Statements Commence in Colin Gray Trial, Father of Georgia Apalachee High School Shooting Suspect

In the quiet town of Winder, Georgia, a courtroom is poised to…
Trump DOJ official looking into why TPUSA chapter was reported to child protective services 

Uncovering the Truth: Why a TPUSA Chapter’s CPS Report Sparked a DOJ Investigation

In a recent development, a senior official from the Trump administration disclosed…
Private jet-style train carriage between SF and LA set to open

Luxurious Train Carriage Offering Private Jet Experience to Launch on SF-LA Route

In a bold move to redefine luxury travel, a Philadelphia-based startup, Lunatrain,…
Knuckleheads stage illegal fireworks show off iconic LA bridge -- again: viral video

Daredevils Light Up Iconic LA Bridge with Unlawful Fireworks Display, Captured in Viral Video

They’re reveling in the chaos. Amateur pyrotechnics enthusiasts recently orchestrated an eye-catching…
Hamas used emojis as code for launching Oct. 7 assault: IDF claims

IDF Alleges Hamas Utilized Emojis as Coded Signals for October 7 Assault

On Monday, the Israel Defense Forces’ Military Censor revealed that the Hamas…
Indebted DNC bought Kamala Harris donor list for $6.5M more than a year after the 2024 election

Why the DNC Invested $6.5M in Kamala Harris’s Donor List: A Strategic Move for Future Elections

WASHINGTON — The Democratic National Committee (DNC) invested $6.5 million to acquire…
Hiker dies near summit of New York's tallest peak after slipping off trail

Tragic Fall on New York’s High Peaks: Hiker’s Journey Ends Near State’s Tallest Summit

A tragic accident claimed the life of a 21-year-old hiker who fell…
Czech deputy PM laughs off Hillary Clinton’s ‘unhinged’ reaction to his Trump defense

Czech Deputy PM Dismisses Hillary Clinton’s ‘Unhinged’ Response to Trump Defense: A Diplomatic Exchange Unfolds

During the weekend gathering at the Munich Security Conference, Hillary Clinton was…