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The recall involves approximately 1,158,000 units sold online via Amazon, Newegg, and eBay between June 2016 and December 2022. These batteries can be recognized by the Anker logo on the side and the model number A1263 on the bottom edge. This recall is limited to units sold in the US with certain serial numbers. To verify if your battery is included, visit Anker’s website.
Anker offers affected users a choice between a $30 gift card, redeemable on Anker.com (the battery retailed for about $27), or a complimentary 10,000mAh Anker power bank (model A1388) as a replacement. This model comes with enhancements like a charge level display and a USB-C charging cable lanyard.
To claim the gift card or replacement, Anker requires a “photo of the power bank with the date of submission and the word ‘recall’ or ‘recalled’ clearly written in permanent marker.” Additionally, a “photo showing the model number and serial number (SN) on the bottom of the device” is needed. While a purchase receipt is requested, it is not a requirement to be part of the recall.
After confirming that your power bank is one of the recalled units, Anker says it should be taken to a facility that can safely dispose of lithium-ion batteries due to the risk of fire. Those facilities can be found through the Environmental Protection Agency’s website or other organizations in the US that specialize in processing e-waste. Do not throw them in the trash, recycling bins, or used battery boxes provided at various retail locations.
The recall is also a reminder that power banks and backup batteries can potentially develop severe issues over time, as these particular units are almost a decade old. If you’ve been regularly using devices featuring lithium-ion batteries for a while, you’ll want to be mindful of issues like overheating or visible swelling and dispose of them properly if you think there’s a potential problem. And while the technology is currently more expensive than lithium-ion batteries, you can also consider upgrading to solid-state batteries which are more powerful, safer, and longer lasting than what we commonly use now to power our devices.