AT&T contends that its network was not the source of the problem during a conference call where President Donald Trump criticized the company for being “totally unable to make their equipment work properly.” Instead, AT&T attributes the issue to an unnamed “conference call platform.”
Earlier this week, President Trump voiced his frustrations on Truth Social regarding problems with AT&T’s network during a “major conference call with faith leaders from across the nation,” which reportedly had “tens of thousands of participants.” Trump expressed that “this is the second time this has occurred” and suggested that if “the Boss of AT&T, whoever that might be,” got involved, “it would be beneficial.”
Initially, AT&T seemed unclear about the situation, as the company responded to White House Press Secretary Karoline Leavitt on platform X, indicating that it had contacted the White House “to quickly understand and evaluate what happened.”
At 6:53PM ET, the company said that “our initial analysis indicates the disruption was caused by an issue with the conference call platform, not our network. Unfortunately, this caused the delay, and we are working diligently to better understand the issue so we can prevent disruptions in the future.”
AT&T didn’t say which conference call platform it believes is at fault, and didn’t immediately respond to The Verge’s question about that. The White House didn’t immediately reply to a request for comment.
Shortly after his original post, Trump followed up to say that the call may be rescheduled and that “we’ll use another carrier next time.”
