Cities with WORST broadband outages revealed - where does your area rank?
Share this

AN estimated 11million Brits experienced a broadband outage of more than three hours in the past 12 months, research suggests.

And new data has revealed just where most of the issues are happening.

Where does your area rank?


Where does your area rank?

Nottingham has ranked worst, according to a poll by

The East Midlands city suffered an average downtime of 70.2 hours over the last year.

Southampton comes in second, with about 45.8 hours.

The data is based on people reporting issues with their internet.

Millions could save up to £570 with cheap broadband tariff - see who can get it
Struggling broadband customers to move to cheaper deals without paying a fee

One in seven said such problems stopped them from working.

The number of people affected by outages has actually dropped compared to last year – but those who did suffer breaks in service were more motivated to complain.

Manchester also makes the top list for broadband outages, with 38.8 hours of downtime.

It’s followed very closely by Bristol, which comes in at 38.7 hours.

And Cardiff rounds off the top five.

One in seven of the 2,000 adults surveyed said they have noticed their internet service getting worse in the past year.

“Misfiring home broadband can quickly become a huge annoyance, given that video calls have become essential for many remote workers,” said Ernest Doku, broadband expert at

“Stable broadband should not be the thing that you worry about when you are trying to impress a new employer.

“Bosses will not be filled with confidence if their first impression is buffering and internet drop outs.

Job offers over £4k a MONTH for just six hours a day - but no one wants it
I built my home with scrap & now council want to kick me out - no chance

“When people reach the point that their bosses are commenting on their connection issues, it’s time to consider an upgrade.

“You may find that better service often comes at a cheaper price when you have been with the same provider for a number of years.”

Broadband issues a particular problem with millions now working from home


Broadband issues a particular problem with millions now working from homeCredit: Getty

Best Phone and Gadget tips and hacks

Looking for tips and hacks for your phone? Want to find those secret features within social media apps? We have you covered…

We pay for your stories! Do you have a story for The Sun Online Tech & Science team? Email us at [email protected]

Share this
You May Also Like

I am once again asking you to update your iPhone, iPad, and Mac

Well, here we are again: I’m writing an article to tell you…

Your iPhone has HIDDEN videos you’ve never seen – how to find them

DID you know that your iPhone is packed with hidden videos? You’ve…

Is your iPhone or Android waterproof? Hidden ‘IP code’ can tell you

WATER resistance is a big deal if you want to keep your…

Fitbit Charge 5 owners can sync again after an outage blocked them on Tuesday

If you spent Tuesday wondering why your Fitbit Charge 5 won’t sync,…

Minecraft maker BACKTRACKS on secret item for fans

MINECRAFT capes are one of the hardest items to get in the…

Major PC modding sites remove Spider-Man mod that replaces in-game pride flags

NexusMods and ModDB, two of the biggest online sites for PC game…

Some Rivian customers aren’t happy the company canceled its most affordable electric truck

Rivian canceled the entry-level version of the R1T, effectively raising the price…

This dual monitor shows even displays have jumped on the foldable trend

Mobile Pixels is running a crowdfunding campaign for this Geminos range of…