Share this @internewscast.com

A woman who took advantage of Costco’s generous return policy is going viral on TikTok.

In a clip that’s been viewed more than two million times, Jackie Nguyen explained what happened when she decided to return a couch she’d owned for two-and-a-half years. Nguyen said she didn’t have a receipt for the couch and admitted she was nervous.

“It is very intimidating going in there with a big giant purchase, and you’re returning it … it’s like very intimidating,” she said. “There’s a lot of people staring at you. But who cares? Return it, they have an awesome return policy.”

@xojacckss Returning my couch to costco ✨ #costcoreturns #costcotiktok #costco ♬ original sound – JackieNguyen

Nguyen explained that she remembered the date that she purchased the couch, which she was able to share with the Costco employee, who was then able to find her purchase record and accept the return — for a full refund.

“[The employee] just asked me if there was anything wrong with it or if I just didn’t want it or like it anymore,” she explained. “And I said I just didn’t like it anymore, we just don’t like the color anymore. And they gave us our refund, full refund to [our] card.”

In a now deleted post, Nguyen told viewers that when returning a large ticket item like that to Costco, you can only expect to be refunded for the amount you purchased it for even if the item increased in price from the time of the original purchase.

In Nguyen’s case, she purchased the couch for $900, but it now sells for $1,500, so she was refunded $900, as reported by Daily Dot.

Costco’s return policy states that the company will “guarantee your satisfaction on every product we sell, and will refund your purchase price,” with certain exceptions, including some electronics that must be returned within 90 days and a no-return policy on cigarettes and alcohol.

Costco was up nearly 38% year over year as of Friday afternoon.

Share this @internewscast.com
You May Also Like

How Content Creators Are Transforming the World of Streetball

Opinions expressed by Entrepreneur contributors are their own. Every basketball player dreams…

Major Outage Hits Google and Spotify, Disrupting Services for Thousands

A widespread outage is affecting tens of thousands of users, with Google…

U.S. Dollar Hits Lowest Point in Three Years Amid Trump’s Tariff Warnings

Unlock the White House Watch newsletter for free Donald Trump’s recent trade…

American Major League Cricket’s Salary Cap Expected to Increase in the Future

Major League Cricket is starting its third season (AP Photo/LM Otero) Copyright…

Schedule and Viewing Details for the 2025 F1 Canadian Grand Prix

MONTREAL, QUEBEC – JUNE 07: Lance Stroll of Canada driving the (18)…

Insights Gained From Attending Amazon Prime’s Analyst Event

Last week, I attended Amazon’s first-ever Prime Analyst Day in Seattle. It…

UFC Parts Ways With Fighter Shortly After Significant Weight Blunder At UFC 316

NEWARK, NEW JERSEY – JUNE 07: A general view of the Octagon…

Hints, Tips, and Solution for Wordle #1455 on Friday, June 13th

How to solve today’s Wordle. SOPA Images/LightRocket via Getty Images Looking for…

Wine Investors Seek Relief as Prices Keep Rising

Like most luxury goods markets, investment grade wine has endured a bruising…

Israel Conducts Multiple Attacks on Iran

Unlock the Editor’s Digest for free Israel has carried out multiple attacks…