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Inset: Melanie Hess (St. Lucie County Sheriff’s Office). Background: The St. Lucie County Jail where Melanie Hess was booked on neglect charges Friday, July 18, 2025 (Google Maps).
Authorities say a caregiver in Florida, entrusted to care for an elderly woman who was “not in the correct state of mind,” instead subjected her to live in dreadful conditions. The senior was found in a home filled with spider webs, cockroaches, cats, feces, leaves, and no access to air conditioning or a functioning refrigerator, reflecting severe neglect.
Melanie Hess, aged 56, faces charges for neglecting an elderly, disabled adult. She was arrested on Friday after a welfare check at her residence in St. Lucie County. Details of the arrest were shared by Law&Crime on Tuesday, based on her arrest affidavit.
Deputies went to Hess’ residence and found “extremely hazardous and unsanitary conditions,” according to the St. Lucie County Sheriff’s Office, with one describing what he allegedly saw in the affidavit.
“Pulling into the driveway, the house appeared to be abandoned, and the grass yard was severely overgrown with weeds,” the deputy said. “Walking towards the home, I began to smell the strong odor of feces and urine associated with the smell of cats and other animals. I looked through a window and observed a white elderly female (victim) laying on a bed in a room. The bed was littered with leaves and appeared to have not been cleaned in a manner of time.”
According to the deputy, spider webs were “riddled throughout” the elderly care recipient’s room and the woman “appeared to be weak” and was unable to respond to questions. Hess told authorities that the home did not have working air conditioning or a working refrigerator.
“The victim could not tell me when the last time she had eaten,” the deputy said. “The clothes she was wearing were severely disheveled and appeared to have not been washed in some time,” they recounted. “Her hands and fingernails were dirty and had discoloration on them. I also observed several sores on both of the victims arms. The victim’s hair was severely knotted, and appeared to have not been washed in a long time.”
Inside the home, a “major roach infestation with 2-3 inch roaches” was allegedly found. Roach feces was scattered throughout the home, as well as cat feces and cat urine “where the victim sleeps,” the affidavit says. At least nine cats were present when cops arrived.
The elderly victim was transported to a local hospital and medically evaluated. Hess was booked at the St. Lucie County Jail and released on Saturday.