Care provider apologises after student left on locked bus at Adelaide depot
Share this @internewscast.com
An out-of-school-hours-care (OSHC) provider has apologised to the family of a primary school-aged child who was inadvertently left on a locked bus in Adelaide last week.

The student from Lake Windermere B-7 School in Salisbury Downs had fallen asleep on a bus service operated for Happy Haven OSHC on Friday afternoon.

When the bus arrived at Riversdale OSHC, the sleeping child did not disembark with the other nine children and three educators.

The child was discovered about 90 minutes later at 4.50pm, when they were collected by a staff member.(KFOR)

The bus was subsequently taken to the company’s depot, where it was locked.

The boy was discovered about 90 minutes later at 4.50pm and was collected by a staff member.

“It wasn’t until the parent arrived for the session that they came to uncover that the child was not present with the rest of the group,” Happy Haven OSHC chief executive Nicholas Smith said.

“He was asleep and a thorough check of the bus wasn’t conducted before the group got off.”

The student and family involved are receiving ongoing support, according to the care provider.

Happy Haven OSHC said early findings of an ongoing internal investigation indicated that standard head-count procedures were not followed during the out-of-school trip.

“Preliminary findings indicate that established procedures – including headcounts, sign-in/out protocols, and visual bus checks – were not followed,” Happy Haven OSHC said in a statement.

“We are working to understand not only what failed, but why, and what changes are needed to prevent a recurrence.”

Senior leaders and safety personnel have since been deployed to oversee Happy Haven transportation runs and additional safety checks have been implemented, it said.

“These measures will remain in place while the investigation is ongoing.”

Smith said the Happy Haven team were “really devastated that something like this has occurred”.

“For over six years, Happy Haven OSHC has safely transported between 20 to 70 children twice daily at this service without incident,” the service said.

“While this appears to be an isolated event, we are treating it with the utmost seriousness.

“This incident is deeply concerning and does not reflect the high standards we uphold.

“The safety and wellbeing of every child in our care is, and always will be, our highest priority.

“We sincerely apologise to the child and their family for this distressing experience, and we are committed to learning from this incident and strengthening our practices.”

The Education Department has been notified.

Share this @internewscast.com
You May Also Like
Athan Boursinos, 21, was gunned down in a Wollert laneway on Thursday morning.

Identity Revealed of Young Man Fatally Shot in Daring Melbourne Alley Attack

The young man who was shot in a broad daylight assassination in…

Understanding ‘Megathrust Faults’: Why They’re Prone to Triggering Tsunamis

A very powerful magnitude 8.8 earthquake off Russia’s Far Eastern Kamchatka coast…
Matt Wright has pleaded not guilty before standing trial for perverting the course of justice.

Trial for Reality TV Star’s Helicopter Crash Postponed Once More

The trial of Matt Wright, the reality TV personality, concerning allegations of…
Tsunami evacuations in South America, but worst risk passes for US after huge quake

South America Initiates Tsunami Evacuations as Major Quake Hits, US Largely Unaffected

Concerns of a catastrophic tsunami for the US and Japan have subsided…
The Wiggles' modern lineup, including Anthony Field (left) and the first woman of colour in the main cast Tsehay Hawkins (right).

Wiggles Opposed YouTube’s Under-16 Social Media Ban, According to Wells

Communications Minister Anika Wells revealed that The Wiggles advocated against the government’s…
Five 'foot soldiers' arrested over fatal shooting in shopping centre car park

Five Arrested in Connection with Fatal Shooting in Shopping Centre Car Park

In connection with the 2023 shooting death of Robert Issa in a…

UK Considers Recognizing Palestine Amidst Gaza Crisis if Israel Does Not Address Issues

Israel dismissed the UK’s action, stating that it “acts as a reward…

Efforts to Bridge the Gap Fall Short in Boosting Child Development and Lowering Suicide Rates

New data shows “significant deserts” and service gaps are contributing to worsening…

Tsunami Warnings Canceled Following Large Russian Earthquake, Evacuations in Pacific Area Explained

A very powerful magnitude 8.8 earthquake off Russia’s far eastern Kamchatka coast…
Police examining bone in decades-old Adelaide Oval abduction case

Authorities Investigating Bone Linked to Adelaide Oval Abduction Case from Decades Ago

There’s been a notable development in the investigation regarding the abduction of…
Australian suspects forced to re-enact alleged Bali killing

Australian Suspects Compelled to Recreate Alleged Murder in Bali

Three Australian men have been forced to re-enact an alleged gangland murder…
Antiques Roadshow expert Gordon Foster was floored by a 'gold dust' piece of silverware whose controversial history sends it 'into a different stratosphere of value'

Antiques Roadshow Specialist Stunned by Rare Silverware with Controversial History That Skyrockets Its Value – Leaves BBC Audience in Awe

An Antiques Roadshow specialist was astounded by a ‘gold dust’ silverware piece,…