Here’s what you need to understand about the new scam, the signs to watch for, and the actions to take if you become a target.

How scammers are impersonating the ACCC

These scammers are reportedly posing as ACCC representatives using these phone numbers to solicit personal information from unsuspecting individuals.

If a call or message feels suspicious, the ACCC recommends ending the call and contacting the agency directly to verify the information.

How to spot the ACCC phone scam

The ACCC emphasizes that it will never make unsolicited calls or send emails to request personal information, such as passwords, banking information, or responses to security questions.

The National Anti-Scam Centre also said ‘urgent’ requests asking people to ‘act immediately’ could be a sign of a scam.

What to do if you have been targeted by a scam

The ACCC advises if something feels wrong, it is best to act quickly. End the call, and contact the organisation directly yourself to verify if the call was real or not.