Woman standing in front of her house, surrounded by numerous Amazon packages.
Share this @internewscast.com

HUNDREDS of large Amazon packages kept arriving at the doorstep of one California resident for over a year – and she had no idea why.

It emerged that a shady Amazon seller had been using the woman’s home as its US return address to dodge the tech giant’s refund policies.

Woman standing in front of her house, surrounded by numerous Amazon packages.
‘Kay’, who lives in San Jose, says that receiving hundreds of unwanted Amazon packages has ‘been another form of hell’Credit: KGO
A pile of cardboard boxes outside a house.
The packages contain faux-leather seat coversCredit: KGO
Woman standing amidst a large pile of cardboard boxes.
Kay says she filed six complaint tickets to AmazonCredit: KGO

A seller from China seemed to be breaking Amazon’s return policy by using a fake US return address—a residential house in San Jose, California, located in Silicon Valley.

Operating under the name Liusandedian, the seller offers faux-leather car seat covers, supposedly designed to fit a wide range of sedans and SUVs.

As a result, many dissatisfied shoppers have been returning the products – all of which have ended up at a woman’s doorstep.

“Kay” (not her real name) told ABC 7 News: “I couldn’t even get my mother in the house… It’s just been another form of hell.”

The deliveries obstructed her driveway, blocked the mail carrier, and hindered access to her doorway, making it hard to park her car and challenging for her 88-year-old disabled mother to get into the house.

Pointing out her crowded driveway to reporters, she mentioned, “What you see here is just a small portion, as I’ve declined delivery on more packages than are visible here.”

Online reviews show customers complaining that they never received their refunds.

One shopper wrote: “It’s going to cost me $124 to return this item!!!” – an item that she already paid at least $129 for.

Kay said: “Oftentimes, what it costs to return it is about more than 50% of what they paid for it.

“Plus, these consumers aren’t getting their money back!”

Amazon ‘price label change’ blasted by Trump press sec Karoline Leavitt as she insists it’s a ‘hostile’ act by retailer

Kay said she had contacted Amazon numerous times over the past year to try and resolve the issue – including filing six complaint tickets.

“And every time I was absolutely assured this will stop… You won’t get any more of these packages, you’ll hear from us in 24, 48 hours,” she said, adding that she was even offered a $100 Amazon gift balance.

She claimed Amazon told her to give the packages away, donate them or haul them back to USPS or FedEx herself.

But Amazon denies ever advising Kay to return the boxes to postal carriers.

“Why is it my responsibility to get rid of this, when your seller is not following your rules Amazon?” Kay asked the TV channel.

According to the tech giant’s policy, international sellers must either provide a US address to which to send the return.

Alternatively, sellers can provide a prepaid international shipping label within two days of the return request or issue a “returnless refund”, meaning the buyer does not have to ship the item back.

If sellers don’t respond within two days, Amazon refunds the customer on the seller’s behalf, charging the amount to the seller.

If Liusandedian were to abide by the policy, the seller would either lose all proceeds from the sale or pay return shipping to China.

Kay said: “This is thousands of dollars they’ve paid to send these boxes back to my house!”

ABC affiliate KGO reached out to Amazon, who responded, saying: “We’d like to thank [KGO] for bringing this to our attention.

“We’ve apologised to the customer and are working directly with her to pick-up any packages while taking steps to permanently resolve this issue.”

The tech giant removed all the packages on Kay’s property on Wednesday morning.

In other news, Amazon is selling a tiny home kit for $9,300, complete with up to 4 bedrooms and “quick assembly”.

Tiny homes are gaining popularity as a practical solution to rising living costs and skyrocketing real estate prices.

Millennials and Generation X are the primary adopters of tiny homes, with the majority of tiny home dwellers being between 30 and 50 years old.

Millennials and Generation X are leading the charge, with most tiny home residents falling between the ages of 30 and 50.

A man unloading numerous Amazon packages from a truck.
Amazon collected the packages after a local ABC TV station reached out to themCredit: KGO
Share this @internewscast.com
You May Also Like
Woman shot dead in daughter’s Harlem apartment had been staying there since recent breakup

Tragic Incident: Woman Fatally Shot in Daughter’s Harlem Home Following Breakup

A woman, who had recently moved into her daughter’s Harlem apartment after…
Robbers attempt to steal an ATM at gas station by pulling it through the window

Video: Thieves Attempt ATM Heist in Texas Convenience Store on Christmas Eve

On Christmas Eve, a daring attempt to steal an ATM unfolded at…
Make-A-Wish brings back annual Holiday Wish Line messages

Make-A-Wish Reintroduces Annual Holiday Wish Line Messages

According to the Make-A-Wish CEO, their hotline serves as a “powerful antidote”…
Will Arnett reveals what inspired his new movie 'Is This Thing On?'

Will Arnett Unveils the Inspiration Behind His Latest Film ‘Is This Thing On?

Will Arnett, the star of “Is This Thing On?”, reveals the inspiration…
Watch: Trump's Humorous Moments Talking to Kids on Santa Hotline

Santa Hotline Shenanigans: Donald Trump’s Lighthearted Chat with Kids Goes Viral

On Christmas Eve, President Donald Trump and First Lady Melania Trump took…
'The holidays look different now': Emma Heming Willis reflects on changes amid Bruce Willis' dementia diagnosis

Emma Heming Willis Discusses How the Holidays Have Evolved Following Bruce Willis’ Dementia Diagnosis

Emma Heming Willis recently shared a heartfelt blog post aimed at those…
North Korea releases images of development of nuclear-powered submarine

Unveiled: North Korea’s Pioneering Leap into Nuclear Submarine Technology

North Korea has unveiled what appears to be significant strides in its…
North Pole Doc Gives Thumbs Up: Rudolph's Glow Gets Vet's Go

Vet Approves Rudolph’s Iconic Red Nose: North Pole Doctor Weighs In

Are your stockings neatly hung by the chimney? Have you set out…
Trump Wishes Merry Christmas to All, Even 'Radical Left Scum'

Trump’s Controversial Christmas Greeting: Extends Holiday Wishes to All, Including ‘Radical Left Scum

On Christmas Eve, President Donald Trump extended festive greetings to Americans, notably…
NJ man charged with murdering girlfriend, a former Broadway child star

Tragic Turn: NJ Man Accused of Murdering Ex-Broadway Child Star Girlfriend

Authorities in New Jersey have charged a man with the murder of…
'Just blown away': Jacksonville family of nine overwhelmed by community support after house fire

Heartwarming Community Response: Jacksonville Family of Nine Rebuilds After Devastating House Fire

“It’s simply astounding what people can accomplish when they open their hearts…
Isis Ogunti ID'd as woman killed in Chicago shooting, car crash on 103rd Street; family offering $12K reward for arrest

Tragic Chicago Incident: Isis Ogunti’s Family Offers $12K Reward for Justice in 103rd Street Shooting and Crash

A Chicago family is grappling with tragedy and seeking justice, as they…