The mayor of a Florida city where a viral video was recorded showing an officer punching a male driver in the face during a traffic stop has described the incident as disturbing and called on due process to run its course.

Jacksonville Mayor Donna Deegan said she understands the public’s frustration and emphasized she is taking a pragmatic approach to it.

“I understand the angst,” Deegan told local news outlet News4Jax. “I understand the upset. I get all of that. But at the end of the day, let’s wait and see where it all goes. Hopefully, there’s a good resolution.”

Jacksonville Mayor Donna Deegan, right, said she understands the public frustration about a video involving police and William McNeil Jr., left, emphasized she is taking a pragmatic approach to it. (The Law Office of Harry M. Daniels/TMX; Corey Perrine/Florida Times-Union / USA TODAY NETWORK via Imagn Images)

“I am a very pragmatic thinker when it comes to how these things go, and it’s not to diminish whatever happened there, I’m simply saying there has to be an investigative process, Deegan said. “I have faith that that process will be carried out and we’ll see where it goes. But I can’t really say much beyond that because there is a lawsuit that may happen.”

Deegan reminded viewers that Jacksonville has a consolidated government meaning she and the sheriff, Sheriff T.K. Waters, are independently elected and have separate responsibilities.

“It is my job to run the city. It is his job to run the police department.”

A knife that Jacksonville Sheriff T.K. Waters said was found in McNeil’s vehicle during the traffic stop on Feb. 19, 2025. (Jacksonville Sheriff’s Office)

She credited Waters for releasing the bodycam video and attempting to be transparent, though she stopped short of making judgments.

“He shows the video. He shows the bodycam videos. However you feel about this, I think that the sheriff has come out and tried to be as transparent as he can with the process,” Deegan said. “I think that I would just ask people to be a little patient.

Waters said Monday while releasing a longer bodycam video of the incident that he had instructed his agency to immediately began both a criminal and administrative review of the officers’ actions. 

“These administrative reviews are ongoing, but the state attorney’s office has determined that none of the involved officers violated criminal law,” Waters said.

Attorneys Ben Crump and Harry Daniels announced they are now representing McNeil after the video sparked “outrage across the country.” They said there was a racial component to the incident, given that McNeil is a Black man and the officers are white.

In bodycam footage released by the Jacksonville Sheriff’s Office, McNeil appeared to ignore multiple requests from an officer to step out of his vehicle on Feb. 19, 2025. (Jacksonville Sheriff’s Office)

“What happened to William McNeil Jr. is a disturbing reminder that even the most basic rights — like asking why you’ve been pulled over — can be met with violence for Black Americans,” they said in a statement. “William was calm and compliant. Yet instead of answers, he got his window smashed and was punched in the face, all over a questionable claim about headlights in broad daylight,” 

“This wasn’t law enforcement, it was brutality. All video from JSO should be released to ensure there is transparency for McNeil and the community. We demand full accountability from the Jacksonville Sheriff’s Office and justice for William McNeil Jr.”