Amazon announced that its cloud computing division was bouncing back from a significant outage that impacted internet services worldwide on Monday.
Amazon Web Services (AWS), which offers remote computing resources to numerous entities, including government bodies, educational institutions, and companies like The Associated Press, experienced this disruption.
According to DownDetector, a platform that monitors online outages, users encountered difficulties with several services such as Snapchat, Roblox, Fortnite, Robinhood, the McDonald’s app, and more. Both Coinbase and Signal reported on X that they faced challenges due to the AWS disruption.
The initial signs of the issue appeared around 3:11 a.m. Eastern Time. At that time, AWS indicated on its Health Dashboard that it was “investigating increased error rates and latencies for multiple AWS services in the US-EAST-1 Region.”
Subsequently, AWS acknowledged “significant error rates” and stated that their engineers were “actively working” to resolve the situation.
By approximately 6 a.m. Eastern Time, AWS reported noticeable recovery across most affected services. The company confirmed that global services and functionalities dependent on the US-EAST-1 region were also recovering, with efforts ongoing for a “full resolution.”
AWS customers include some of the world’s biggest businesses and organizations.
“So much of the world now relies on these three or four big (cloud) compute companies who provide the underlying infrastructure that when there’s an issue like this, it can be really impactful across a broad range, a broad spectrum” of online services, said Patrick Burgess, a cybersecurity expert at U.K.-based BCS, The Chartered Institute for IT.
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