The high-speed international rail service linking the United Kingdom, France, Germany, Belgium, and the Netherlands had to halt all operations to and from London due to a “major disruption.”
Eurostar announced in a statement to Fox News Digital that services to and from London were suspended indefinitely, citing problems with the overhead power supply in the Channel Tunnel and a subsequent breakdown of a LeShuttle train.
Customers are advised to reschedule their trips for a later date, with free exchanges available. Eurostar expressed apologies for the inconvenience and promised to keep passengers informed with the latest updates.
Travelers were seen lining up for Eurostar services at London’s St. Pancras International station on Tuesday, December 30, 2025. (Photo by Alberto Pezzali/AP)
Eurotunnel reported that the LeShuttle service started to resume slowly just before 3:00 p.m. CET, operating alternately in both directions but with substantial delays. Additional shuttles are planned for Tuesday evening and Wednesday morning.
Eurostar indicated to Fox News Digital that its London services were expected to restart around 6:00 p.m. GMT, urging travelers to reschedule as power supply issues continue to disrupt operations.
“As the overhead power supply issues in the Channel Tunnel still remain, only one line is available to run trains on. This means there will continue to be delays and longer journey times than usual this evening,” Eurostar said in a statement.
Customers whose trains have been canceled are advised not to come to the station, as those trains are not slated to be reinstated.
Eurostar told Fox News Digital that passengers whose travel has been canceled can, within three months of their original travel date, choose from a variety of compensation options. This includes a free exchange for a ticket on another day or an e-voucher for the unused ticket that will be valid for 12 months. Additionally, they may request refunds for their unused tickets.
Passengers who were left stranded by the disruption are eligible to have Eurostar cover a variety of expenses, including hotel accommodations up to approximately $199 per room, per night, taxi costs of up to around $70 per journey and food and drink expenses up to approximately $47 per person, per day.
Passengers wait after a Eurostar spokesperson said they were suspending its cross-Channel train services to and from London until further notice following a power supply problem in the Channel Tunnel that links Britain and France, at St. Pancras International station in London, Britain, Dec. 30, 2025. (Maja Smiejkowska/Reuters)
Earlier on Tuesday, Eurostar issued a warning to travelers to postpone their journeys due to a power supply issue. The company said passengers could see severe delays and last-minute cancellations as a result. Customers were instructed not to go to the station unless they already had a ticket, according to the BBC.
The U.K.’s National Rail issued a similar statement urging passengers to postpone their travel amid delays and cancellations between London St. Pancras International and Paris Nord, the BBC reported.
“An incident related to the power supply to trains occurred last night in part of the Channel Tunnel, affecting train and shuttle traffic. A technical intervention is required, which is currently underway,” Eurotunnel said in a statement provided to Fox News Digital. “The service is temporarily suspended in both directions.”
Eurostar told Fox News Digital that no passengers were stranded in the tunnel and that the broken shuttle, known as LeShuttle, had been removed.
LeShuttle, which is separate from Eurostar’s passenger-only rail service, runs between Folkestone, U.K., and Calais, France, bringing passengers and their vehicles through the Channel Tunnel in just 35 minutes.
People gather near a Eurostar train at Gare du Nord station, after Eurostar announced a power supply problem in the Channel Tunnel that links Britain and France, in Paris, France, Dec. 30, 2025. (Stephanie Lecocq/Reuters)
London North Eastern Railway (LNER) told Fox News Digital that customers with tickets for Dec. 30 whose travel was affected by the Eurostar disruption could travel to their home station on an alternative LNER train for no additional fee.
“Any LNER customers who have had to abandon their journey in London King’s Cross are able to return to their home station on the next available LNER service at no additional cost,” LNER told Fox News Digital. “LNER customers who choose to defer their Eurostar travel to a different day may use their existing LNER ticket to travel on that same day.”
In response to a request for comment, National Rail referred Fox News Digital to Eurostar’s media center.
LeShuttle did not immediately respond to Fox News Digital’s request for comment.
