A Starbucks customer was left horrified after a barista allegedly wrote a ‘racist joke’ on her coffee cup.

Blanca Lopez, who identifies as Hispanic, recounted her visit to a Starbucks located inside a Target store in Irving, Texas. She was with her two daughters when she received her horchata latte, finding a disturbing message written on the lid.

It read: ‘What do you call a sick eagle? Illegal.’

Lopez, who is an immigrant, said the so-called joke wasn’t funny and that it felt like a direct attack.

‘And when I read it, I’m like, OK. Was I supposed to laugh or what do I need to do?’ she told CBS News.

The mother of two expressed that the comment was particularly painful, as her community is currently dealing with challenges related to immigration enforcement and the recent deportations of individuals close to her.

‘Why did they call me that? Why are they asking if I have papers or no papers? Why did she write this?’ Lopez said. ‘For me, like, it’s offensive.’

‘Basically saying we don’t belong.’

Horrified, she immediately showed the cup to a store manager.

Blanca Lopez says she was left in tears after receiving a Starbucks cup with the message ‘What do you call a sick eagle? Illegal’

Lopez says the so-called joke felt like a personal attack, especially given recent deportations in her community 

“I showed them the cup, and they reacted with, ‘Oh my God, I’m so sorry. I apologize and will speak with the team to ensure this doesn’t happen again,'” she remembered.

But days later, Lopez said she is still waiting for a formal apology from Starbucks – and she’s held onto the cup as proof.

‘It’s basically saying that we are sick, illegal individuals that do not belong in this country,’ she said.

Hispanic community leader Carlos Quintanilla, who runs immigrant rights group Accion America, has organized a protest outside the store set for Saturday, June 28.

‘It’s not just inappropriate, it’s disturbing,’ Quintanilla told CBS. ‘Especially right now, when the narrative being thrown out in mass media is if you’re illegal, you’re a criminal, and if you’re a criminal, you’re illegal.’

Both Starbucks and Target say they’re investigating.

‘We want everyone in our stores to be treated with courtesy and respect; we apologize and are actively investigating and addressing this,’ Target said in a statement.

Starbucks added it has a ‘zero-tolerance policy for discriminatory behavior’ but has not confirmed if the employee responsible will face disciplinary action.

The message was written on the lid of Lopez’s horchata latte at a Starbucks inside a Target in Irving, Texas

Lopez, meanwhile, said that an apology isn’t enough.

‘I work as a manager. If someone on my team did something like that, I would fire her immediately,’ she said – adding that jokes like this have a lasting impact on vulnerable immigrant families.

‘Words matter,’ she said.

This comes as President Donald Trump ramps up deportation efforts during his second term, reviving and expanding hardline policies from his first presidency.

The administration’s new initiative, Project Homecoming, offers undocumented immigrants $1,000 and a free flight to self-deport – a program officials say will save money and streamline removals. The first flight carrying 64 migrants left earlier this month.

‘This is about restoring order,’ Trump said at a May 2025 rally in Phoenix. ‘If you’re here illegally, it’s time to go home – and we’ll even pay for it.’

However, those who refuse to leave may face wage garnishment, property seizures, and permanent reentry bans, according to the Financial Times.

In addition, Trump has proposed hiring 20,000 new ICE officers, tripling the size of the agency in what he calls the largest deportation operation in American history.