Accessibility at WLS

Immediate Closed Captioning Questions or Issues

To report an issue or concern regarding closed captioning made available by WLS via broadcast or online, please contact wls.closed.captioning@abc.com or (312) 750-7085.

If you’re experiencing any issues or have concerns, please provide specific details to help us assist you effectively.

Program name
Date and time program aired/issue was observed
Description of the issue (e.g., missing captions, captions out of sync, etc.)
If watching via broadcast, specify whether over-the-air or the name of the pay TV provider
If watching online, provide the device (e.g., tablet, smart TV, mobile phone, laptop), device model number, and software/application (iOS/Android, Internet browser, streaming app,) used to view the program
Your name, address, and contact information (email and/or phone number)

Written Complaints

Written complaints concerning closed captioning made available by WLS via broadcast or online can be sent to:

Fiesha Burge
Newsroom Manager
WLS-TV
190 N. State Street
Chicago, IL 60601
312.750.7115
wls.closed.captioning@abc.com

Public Inspection File Help

Individuals with disabilities who require support regarding the content of our online Public Inspection File are encouraged to reach out to Ellen B. Crawley via email at Ellen.B.Crawley@abc.com for assistance.

Questions or concerns relating to the accessibility of the FCC’s online public file system can be directed to the FCC at: 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.