Woman wins massive settlement after bladder mistakenly removed during surgery for benign cyst

A Maine woman has been awarded $17 million after a routine surgery to treat a benign ovarian cyst ended with doctors removing her bladder in what her legal team described as a catastrophic medical mistake.

A Kennebec County jury delivered the verdict last Thursday in favor of Emily Mitchell, concluding a two-week medical malpractice trial against Northern Light Inland Hospital and Northern Light Health, her attorneys said Friday. The award is believed to be the largest medical malpractice verdict ever issued in Kennebec County.

The surgery took place on March 1, 2023, leaving Mitchell with what her attorneys called a permanent injury and severe, continuing health complications.

“According to evidence presented at trial, what began as a routine gynecologic surgery resulted in one of the most devastating surgical errors imaginable,” Berman & Simmons said in a statement.

hospital entrance

Northern Light Inland Hospital in Waterville closed in May 2025. (Google Maps)

Northern Light Inland Hospital, located in Waterville, shut down in May 2025 after more than eight decades of service to the region, according to state officials.

At the time, Northern Light Health said the closure was driven by “immense pressure of higher operational costs, unsustainably low reimbursement rates, and a tight labor market.”

Mitchell’s attorneys said she arranged the procedure after medical imaging showed that a benign ovarian cyst had grown substantially in size.

surgeon conduct procedure on operation table

FILE – Emily Mitchell won a record medical malpractice verdict after a devastating surgical mistake left her permanently dependent on ongoing treatment. (iStock)

Following the procedure, Mitchell’s condition worsened, and she was transferred to another hospital for emergency surgery.

Surgeons later discovered that her bladder had been removed during the original operation, and pathology confirmed the tissue taken during the procedure was “full-thickness bladder tissue,” according to her attorneys.

The damage appeared irreversible, as “surgeons determined there was insufficient healthy bladder tissue remaining to reconstruct or repair the organ,” according to Berman & Simmons.

For the next eight months, Mitchell relied on bilateral nephrostomy tubes to drain urine directly from her kidneys. The treatment involves thin plastic tubes surgically placed through the skin of the lower back and into both kidneys, allowing urine to flow into external bags attached to the exposed ends of the tubes.

During that time, Mitchell reportedly experienced recurring urinary tract infections, kidney infections, multiple medical procedures and ongoing complications.

Surgeon using medical instruments in surgery.

FILE – A routine gynecologic procedure turned life-altering after surgeons mistakenly removed a Maine woman’s bladder, leading to a $17 million jury award. (iStock)

She was eventually referred to Massachusetts for complex reconstructive surgery, where surgeons used a portion of her small intestine to create a new bladder, known as a neobladder.

Mitchell’s attorneys said she “continues to live with the permanent effects of those injuries” nearly three years after the original operation.

She must insert a catheter multiple times a day to drain the neobladder and requires ongoing medical treatment from specialists related to the loss of her bladder.

After hearing the evidence, the jury found Northern Light Inland Hospital and Northern Light Health liable and awarded Mitchell damages covering past and future medical expenses, suffering, loss of enjoyment of life, emotional distress and permanent impairment.

“For our clients, this isn’t just a legal victory—it’s the closure they’ve needed for a long time,” attorney Susan A. Faunce said in a statement.

“They can finally begin to move forward, knowing that what happened to them was seen, heard, and acknowledged. This verdict won’t undo the pain our clients have endured, but it does offer something they haven’t had in a long time: closure. They can finally put this chapter behind them.”

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