Uber headquarters in San Francisco
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Uber has named its first chief operating officer since 2019, as CEO Dara Khosrowshahi restructures the senior management team and reduces his direct oversight of the ride-hailing firm.

Andrew Macdonald, who leads Uber’s mobility segment, has been promoted to president and chief operating officer, effective immediately, as noted in public disclosures. In this role, he becomes the company’s number two, overseeing both the mobility and food delivery divisions.

Macdonald, who has been with Uber since 2012 and is familiarly known as Mac among colleagues, will report to Khosrowshahi. He will also manage the company’s autonomous ventures and membership services.

“This is a natural next step in our evolution as a company, as we drive growth by increasing engagement across our entire platform,” said Khosrowshahi. “Mac has proven himself as a highly effective leader at Uber, and I’m thrilled for him to step into this important new role.”

The reorganisation comes as Uber seeks to become a leading platform for a variety of services, including restaurant bookings and retail, while improving co-ordination across its core food and ride-hailing businesses. It also aims to become the platform of choice for autonomous vehicles.

Khosrowshahi reassured Uber employees that he was not planning to leave the business, according to an internal memo. “I recognise the change might prompt some questions about my future, so I’ll be clear: I have no plans to go anywhere anytime soon,” he wrote.

Macdonald’s promotion means Khosrowshahi will pare back some of his day-to-day responsibilities. It will mean that the Uber chief does not have to be the final decision maker on all critical business decisions, according to a person familiar with the matter.

Newly appointed heads of mobility and delivery will report to Macdonald alongside a new head of autonomous mobility and delivery. Pierre-Dimitri Gore-Coty, Uber’s head of delivery, also announced on Monday his departure after nearly 13 years in post.

A former Uber executive told the Financial Times that it was unclear what Khosrowshahi could do next if he were to move on from his current post.

The Uber chief has been in post since 2017, when he replaced co-founder Travis Kalanick. Khosrowshahi joined Uber from Expedia when the ride-hailing company was mired in allegations of sexual harassment. He led Uber to its first annual operating profit in 2023 and repeated the feat last year.

“Dara is the hardest-working person on the planet. My one criticism is that he runs everything and has a lot of direct reports,” the former executive said. “No other company would give him that amount of control.”

Macdonald will relocate from Toronto to New York, where many of the company’s leadership are based, including Khosrowshahi. He will receive $5mn in stock subject to time and performance objectives.

This article has been amended to reflect that Macdonald will relocate to New York, from Toronto.

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