Woman standing in front of her house, surrounded by numerous Amazon packages.
Share this @internewscast.com

HUNDREDS of large Amazon packages kept arriving at the doorstep of one California resident for over a year – and she had no idea why.

It emerged that a shady Amazon seller had been using the woman’s home as its US return address to dodge the tech giant’s refund policies.

Woman standing in front of her house, surrounded by numerous Amazon packages.
‘Kay’, who lives in San Jose, says that receiving hundreds of unwanted Amazon packages has ‘been another form of hell’Credit: KGO
A pile of cardboard boxes outside a house.
The packages contain faux-leather seat coversCredit: KGO
Woman standing amidst a large pile of cardboard boxes.
Kay says she filed six complaint tickets to AmazonCredit: KGO

A seller from China seemed to be breaking Amazon’s return policy by using a fake US return address—a residential house in San Jose, California, located in Silicon Valley.

Operating under the name Liusandedian, the seller offers faux-leather car seat covers, supposedly designed to fit a wide range of sedans and SUVs.

As a result, many dissatisfied shoppers have been returning the products – all of which have ended up at a woman’s doorstep.

“Kay” (not her real name) told ABC 7 News: “I couldn’t even get my mother in the house… It’s just been another form of hell.”

The deliveries obstructed her driveway, blocked the mail carrier, and hindered access to her doorway, making it hard to park her car and challenging for her 88-year-old disabled mother to get into the house.

Pointing out her crowded driveway to reporters, she mentioned, “What you see here is just a small portion, as I’ve declined delivery on more packages than are visible here.”

Online reviews show customers complaining that they never received their refunds.

One shopper wrote: “It’s going to cost me $124 to return this item!!!” – an item that she already paid at least $129 for.

Kay said: “Oftentimes, what it costs to return it is about more than 50% of what they paid for it.

“Plus, these consumers aren’t getting their money back!”

Amazon ‘price label change’ blasted by Trump press sec Karoline Leavitt as she insists it’s a ‘hostile’ act by retailer

Kay said she had contacted Amazon numerous times over the past year to try and resolve the issue – including filing six complaint tickets.

“And every time I was absolutely assured this will stop… You won’t get any more of these packages, you’ll hear from us in 24, 48 hours,” she said, adding that she was even offered a $100 Amazon gift balance.

She claimed Amazon told her to give the packages away, donate them or haul them back to USPS or FedEx herself.

But Amazon denies ever advising Kay to return the boxes to postal carriers.

“Why is it my responsibility to get rid of this, when your seller is not following your rules Amazon?” Kay asked the TV channel.

According to the tech giant’s policy, international sellers must either provide a US address to which to send the return.

Alternatively, sellers can provide a prepaid international shipping label within two days of the return request or issue a “returnless refund”, meaning the buyer does not have to ship the item back.

If sellers don’t respond within two days, Amazon refunds the customer on the seller’s behalf, charging the amount to the seller.

If Liusandedian were to abide by the policy, the seller would either lose all proceeds from the sale or pay return shipping to China.

Kay said: “This is thousands of dollars they’ve paid to send these boxes back to my house!”

ABC affiliate KGO reached out to Amazon, who responded, saying: “We’d like to thank [KGO] for bringing this to our attention.

“We’ve apologised to the customer and are working directly with her to pick-up any packages while taking steps to permanently resolve this issue.”

The tech giant removed all the packages on Kay’s property on Wednesday morning.

In other news, Amazon is selling a tiny home kit for $9,300, complete with up to 4 bedrooms and “quick assembly”.

Tiny homes are gaining popularity as a practical solution to rising living costs and skyrocketing real estate prices.

Millennials and Generation X are the primary adopters of tiny homes, with the majority of tiny home dwellers being between 30 and 50 years old.

Millennials and Generation X are leading the charge, with most tiny home residents falling between the ages of 30 and 50.

A man unloading numerous Amazon packages from a truck.
Amazon collected the packages after a local ABC TV station reached out to themCredit: KGO
Share this @internewscast.com
You May Also Like
Shorewood man Ryan Dube charged with aggravated assault, domestic battery after attacking mother, trying to stab officer: police

Shorewood Resident Ryan Dube Faces Charges of Aggravated Assault and Domestic Battery Following Alleged Attack on Mother and Attempted Stabbing of Officer, Police Report

In Shorewood, Illinois, a disturbing incident has led to the arrest of…
Mike Lupica: Jets need to build the foundation, then find the next Namath (or Fitzpatrick)

Mike Lupica: How the Jets Can Lay a Strong Foundation Before Finding Their Next Star Quarterback

The search for the “Next Namath” has become an enduring quest within…
Iran continues firing missiles, drones at neighboring states, with multiple interceptions reported

Iran’s Missile and Drone Attacks Escalate Tensions: Neighboring States Report Successful Interceptions

On Thursday, Iran escalated tensions by unleashing a fresh wave of attacks,…
Iran warns European countries will be 'legitimate targets' if they join conflict

Iran Issues Warning: European Nations May Become ‘Legitimate Targets’ if They Enter Conflict

An Iranian official has issued a stark warning to European countries, declaring…
Aaron Judge, Brice Turang power US to a 15-5 WBC-opening win over Brazil

Dominant Duo: Aaron Judge & Brice Turang Propel Team USA to a Commanding 15-5 Victory in WBC Opener Against Brazil

Aaron Judge launched a two-run home run, while Brice Turang contributed three…
Kristi Noem was 'dead as fried chicken' after congressional hearing, Sen. John Kennedy reveals

Sen. John Kennedy Describes Kristi Noem’s Exhaustion Post-Congressional Hearing

Senator John Kennedy from Louisiana didn’t mince words when he discussed his…
Israel pounds Beirut in expansion of war; Iran says countries have begun mediation efforts

Israel Intensifies Assault on Beirut as Iran Initiates Mediation Amid War Escalation

BEIRUT/WASHINGTON/JERUSALEM — On Friday, Israel dramatically intensified its military operations by launching…
Explosion on an alleged narco-terrorist supply complex

US Military Executes Precision Strike Against Suspected Narco-Terrorist Network in Ecuador

The U.S. military executed a precise strike on Friday, targeting a narco-terrorist…
Gusts could top 70 MPH through Saturday

High Winds Expected: Brace for Gusts Up to 70 MPH This Weekend

An urgent alert has been issued as powerful Santa Ana winds are…
Mamdani claims wife Rama Duwaji isn't a public figure — despite glossy magazine profiles — after uproar over Oct. 7 post 'likes'

Mamdani Defends Wife Rama Duwaji’s Privacy Amid Controversy Over Social Media Activity

On Friday, Mayor Zohran Mamdani asserted that his wife, Rama Duwaji, is…
Second alleged Guthrie ransom deadline missed, sparking new theories from Bongino, former FBI agent and doctor

Wi-Fi Jamming Causes Camera Glitch in Nancy Guthrie’s Neighborhood: Experts Weigh In

The investigation into the February kidnapping of Savannah Guthrie’s mother has taken…
'Quiet Death': What to know about the American torpedo that sank Iranian warship, killing 87

Discover the Untold Story Behind the American Torpedo’s Impact on an Iranian Warship and the Tragic Loss of 87 Lives

The recent sinking of the Iranian warship IRIS Dena by a single…