Humbling moment fashion giant does not get recognized at his own store

In an unexpected twist of fate, fashion icon Marc Jacobs found himself in an amusing situation when a sales associate at one of his own stores failed to recognize him.

The 63-year-old designer, whose impressive net worth is reportedly around $200 million, experienced this humbling yet funny moment during a recent shopping trip.

Jacobs captured the encounter on video and posted it, showcasing his visit to his own boutique, conveniently located within an airport terminal.

The video begins with Jacobs greeting the sales associate and asking about a pair of earrings.

While the employee was eager to assist him, she showed no signs of realizing she was serving the very man whose name adorned the store.

With a playful smile, Jacobs remarked to the camera, “Let’s see if we can go the whole way without her knowing who she’s helping.”

Fashion mogul Marc Jacobs, 63, faced the ultimate ego killer when a sales associate at one of his very own stores failed to recognize him

The designer – who boasts a staggering reported net worth of $200 million – suffered the hilariously humbling moment during a recent trip

He laughed off the encounter, stating, ‘Nice to go unnoticed at your own shop.’

Jacobs then rated the store, stating, ‘Not bad, cute little selection for an airport.’ 

By the end of the clip, the designer took matters into his own hands and introduced himself to the associate, as he extended a hand and said, ‘I’m Marc Jacobs, it’s nice to meet you.’ 

The employee smiled politely, keeping her composure despite the surprise introduction. 

Jacobs captioned the video: ‘…I’m also a customer.’ 

Fans were amused by the video with one writing, ‘Me walking to my old job thinking they’re going to recognize me.’

‘She was probably like what a coincidence his name is Marc Jacobs like the store,’ another quipped.

‘She is like: “OK Marc Jacobs its going to be $300 today & Would you like your receipt?”‘

Jacobs filmed the awkward encounter and shared a video of himself shopping at his namesake boutique located inside an airport terminal

The clip started out with him greeting the sales associate, before inquiring about a pair of earrings. The retail worker gave no indication of knowing him

Looking into the camera, an amused Jacobs quipped, ‘Let’s see if we can go the whole way without her knowing who she’s helping’

By the end of the clip, the designer took matters into his own hands and introduced himself to the associate, as he extended a hand and said, ‘I’m Marc Jacobs, it’s nice to meet you’

Jacobs captioned the video: ‘…I’m also a customer’

Fans were amused by the video with one writing, ‘Me walking to my old job thinking they’re going to recognize me’

One commentator joked that Jacobs was an ‘undercover boss.’

‘I’m crying she dgaf,’ another added.

‘Omg can you imagine that you create a whole empire and your employees don’t recognize you hahahahahah.’ 

Another fan called the encounter ‘awkward.’ 

‘I don’t think she knew who you were even after you said your name!!!’ someone else joked. 

‘How do you work at Marc Jacobs’ and not know who he is,’ someone else wondered.

The fashion icon is the head designer of Marc Jacobs and the former line Marc by Marc Jacobs.

He also famously served as the creative director of Louis Vuitton from 1997 to 2014.

Back in 2010, his industry impact landed him on Time magazine’s list of the 100 most influential people in the world.

He was recently pictured at the Met Gala where Cardi B wore one of his unique gowns. 

Join the discussion

Should employees be expected to recognize the founder of the brand they work for?

Jacobs is the head designer of Marc Jacobs and the former line Marc by Marc Jacobs. He also famously served as the creative director of Louis Vuitton from 1997 to 2014; Seen in 2025

He was recently pictured at the Met Gala where Cardi B wore one of his unique gowns, which fans compared to 'intestines' and a 'colon'; The two seen at the Met Gala

He was recently pictured at the Met Gala where Cardi B wore one of his unique gowns, which fans compared to ‘intestines’ and a ‘colon’; The two seen at the Met Gala

However, many fans on social media compared the wild lace look to ‘intestines’ and a ‘colon.’ 

‘Why does she look like intestines [crying emoji],’ one X user posted while another said she resembled a sexually transmitted infection as they wrote: ‘Cardi B is dressed as an STI at the Met Gala.’ 

‘So that’s what happened to my ascending colon after the resection,’ one user wrote while another said: ‘She is giving a colon in lingerie.’ 

When he isn’t busy running his global fashion empire, Jacobs enjoys a quiet life with his spouse, former model Charly Defrancesco, whom he wed in April 2019. The pair live together in New York.

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