Hungry Jacks is trialing a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.
Share this @internewscast.com

Hungry Jack’s is trialling a new drive-through feature which the fast food giant hopes to rollout to more restaurants this year.

The St Peters location in Sydney’s inner west is experimenting with artificial intelligence to handle customer orders. This trial aims to “assess how effective the technology is at enhancing service quality”.

Customers will be able to ask the AI assistant to connect them to a human crew member at any time.

Hungry Jacks is trialing a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.
Hungry Jack’s is trialling a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.(Getty)

“Customer feedback will be sought during the trial period,” a Hungry Jack’s spokesperson said.

“It is anticipated that the trial will be rolled out to additional restaurants in the coming months.”

Once a customer has placed their order, humans will prepare their food, the company said.

If a customer requests to speak with a human, the AI assistant will connect them to a team member and delete the voice recordings for that order.

“We will not treat you or your order differently if you ask to speak with a human crew member,” the fast food company said.

The move follows a similar trial at select KFC restaurants in Sydney last year.

Share this @internewscast.com
You May Also Like
The photo on the left is a stock image of a woman posing for a selfie; the right is the professional headshot Google Gemini generated based on the selfie.

How a Simple Photo Could Sabotage Your Job Prospects: What Employers Are Really Looking For

Australians who use AI to generate more professional headshots, cover letters or…
Aussie tech giant set to cut up to 2000 jobs for AI 'efficiency'

Australian Tech Leader Announces 2,000 Job Cuts in Strategic Shift Towards AI Efficiency

Australian company WiseTech Global is set to cut 2000 jobs as part…
Flood warnings for half of Australia

Major Flood Alerts Issued Across Wide Regions of Australia

Nearly half of Australia is under a flood watch as several states…
Aussies told to leave amid 'deteriorating security' in Middle East

Australians Urged to Evacuate as Middle East Security Worsens

The Australian government has told the partners and children of Australian officials…
faceless hooded hacker showing silence gesture. Hacker attack. Dangerous Hooded Hacker Breaks into Government Data Servers. Cybersecurity, computer hacker with hoodie. Hacking and malware concept.

Australian National Sentenced to 7 Years in U.S. Prison for Illicit Trade Secrets Scheme

Peter Williams, aged 39, confessed to exchanging eight vital pieces of software…

Concerns Mount as Australian Detainee Vanishes into Iraqi Prison Network

In brief Anthony Albanese said that should the cohort return, they “will…
Troy Maskell, 47, faced a retrial in Melbourne's Supreme Court after successfully appealing his conviction last year.

Justice Served: Melbourne Man Convicted in Retrial for Deadly Service Station Assault

A jury has once again found a man guilty of manslaughter after…

Evelyn Araluen Honored with Victoria’s Premier Literary Award for Her ‘Uncompromising’ Poetry Collection

In brief Araluen’s work, The Rot, was described as “formally bold, emotionally…
'First truly global scandal': More Andrew files are coming

Unveiling a Worldwide Controversy: New Andrew Documents to be Released

The UK government has approved the release of papers related to former…
NSW Police announce new armed response command in the wake of Bondi terror attack

NSW Police Launch Specialized Armed Response Unit Following Bondi Incident

In response to the recent terror attack at Bondi Beach, a new…

Heartbroken Parents Urgently Seek Help in Search for Missing Son, Gus Lamont

In Brief Gus was last seen by his grandmother playing at the…

Breaking News: Arrests in Shocking Kidnapping and Death of Beloved Grandfather Chris Baghsarian

In brief The arrests come about 11 days after three men stormed…