Press release from Operation Senior Shield
TALLAHASSEE, Fla. – With students returning to classrooms and families settling into the rhythm of a new school year, many grandparents and older adults are checking in with loved ones and offering support. But officials warn that fraudsters are also paying attention, using emotional pressure, fake emergencies, and family ties to target seniors who simply want to help.
In these back-to-school scams, criminals may pose as a grandchild, relative, or close family friend claiming to be in trouble. Some send text messages from an unknown number, pretending to be a child or grandchild who says they recently got a “new phone.” Others ask for financial help with school costs, sudden emergencies, overdue bills, or unexpected expenses.
A common tactic is urgency. Scammers try to rush the victim into sending money before there is time to call another family member, confirm the story, or spot the warning signs.
Older adults should be alert for scammers who may:
These schemes are designed to take advantage of trust, love, and quick reactions, often before the target realizes something does not add up.
Warning Signs to Watch For
- Unexpected texts or calls claiming to be a loved one
- Requests for money that create urgency
- Messages asking you not to tell anyone
- Requests for gift cards, wire transfers, or payment apps
- Excuses for why they cannot speak on the phone
Tips to Protect Yourself
- Pause before sending money or gift cards
- Call your loved one directly using a trusted phone number
- Verify requests with another family member if possible
- Be cautious of messages from unfamiliar numbers
- Never let urgency prevent you from asking questions
How to Report Concerns or Get Help
Reporting suspicious activity may help protect other older adults from financial exploitation and fraud.
- Federal Trade Commission Fraud Reporting: ReportFraud.gov
- FBI Internet Crime Complaint Center: ic3.gov
- Identity Theft Resource Center: 888-400-5530 or idtheftcenter.org
- Contact your local law enforcement agency if you believe money has already been sent or a loved one may be involved in an emergency scam
Stay Informed
Operation Senior Shield (OSS) provides fraud alerts, scam prevention tips, and consumer protection information to help older adults across Florida recognize warning signs and avoid financial exploitation. Please continue sharing trusted fraud prevention information with friends, family members, caregivers, and loved ones.
Family connections are important, and taking a moment to verify unexpected requests can help protect the people and relationships that matter most. Staying informed through Operation Senior Shield can help you recognize warning signs, avoid scams, and help protect older adults across Florida. Your willingness to share trusted information and talk openly about scams can help safeguard loved ones and strengthen communities throughout our state.