Optus outage - Simone Porcaro
Share this @internewscast.com
A South Australian woman said she tried to desperately call triple zero six times after her husband collapsed suddenly during the Optus outage.

Optus customer Simone Porcaro’s husband Dave slipped into unconsciousness after suffering a cellulitis infection.

The father-of-two could have gone into septic shock if it wasn’t for their young daughter’s quick thinking.

Optus outage - Simone Porcaro
Simone Porcaro couldn’t get through to triple zero during the outage. (9News)

Simone is a Optus customer – but Dave is not.

“I just kept trying to dial, just freaking out, what were we going to do?” Simone told 9News.

“It was my seven-year-old daughter that had actually suggested using dad’s phone, so we found it underneath him because he was collapsed.”

Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday.

A 68-year-old Adelaide woman died from a medical episode when she was unable to get through to triple zero.

“She was the most altruistic and caring person I’ve ever known,” her husband told 9News.

Optus outage - Simone Porcaro and husband Dave
Simone and her family are just some of the many Australians who were impacted by the Optus outage on Thursday. (9News)
Optus chief executive Stephen Rue today confirmed the telco had found a further three cases, additional to the two announced yesterday, where customers had complained that they could not call triple zero.

Rue mentioned that the calls were not properly escalated within Optus’ system, resulting in the telco remaining unaware of a significant systemic failure for over 13 hours.

The inability to call triple zero affected South Australia, Western Australia and the Northern Territory between 12.30am and 1.30pm on Thursday.

A total of three deaths have have so far linked to the outage.

Share this @internewscast.com
You May Also Like

Lebanon’s Pivotal Role: How Its Future May Shape Regional Conflict Dynamics

in brief World leaders have called for peace talks to take place…

Unpacking the Key Issues in the NDIS Overhaul

In Brief Roughly 160,000 Australians are set to lose access to the…
Treasurer Jim Chalmers handed down the Budget on Tuesday night, boasting of a $9.3 billion surplus driven by a strong labour market and increased commodity prices

Budget 2024 Unveiled: $300 Cash Boost for Australians, Student Debt Forgiveness, Tax Cuts, and New Travel Policies by Albanese Government

In a strategic move to garner voter support ahead of elections, the…
Benjamin Netanyahu

Israeli Prime Minister Netanyahu Discloses Secret Cancer Treatment Amidst Political Turmoil

Israeli Prime Minister Benjamin Netanyahu quietly underwent treatment for prostate cancer, he…
Jade Elston

Adelaide Family Turns to Crowdfunding for Son’s Urgent Cancer Treatment: A Community’s Call to Action

An Adelaide family has found themselves seeking help from the kindness of…
Ed Sheeran's LOOP world tour got off to a flying start, raking in a staggering £5million per show during its opening leg

Ed Sheeran’s LOOP Tour: Unveiling the £5 Million Per Show Phenomenon!

Ed Sheeran’s LOOP world tour has started with remarkable success, earning an…
The Australian soldiers who fought epic battle in the 'forgotten war'

Heroic Australian Soldiers Recall Epic Battle in the Overlooked Korean War

Anzac Day falls 75 years after Australian soldiers fought a bloody battle…
Emma Sleep mattress

Mattress Industry Leader Faces $15 Million Penalty for Deceptive Online Advertising

Mattress company Emma Sleep has been ordered to pay a $15 million…

Woolworths Executive Announces Price Reductions Amid Evolving Inflationary Challenges

In brief: The supermarket giants are before Federal Court over accusations of…

Australian Women Confront Tough Decisions Amid National Crisis

in brief Experts are warning that the cost of living crisis is…
Michelle Stalimeros (pictured) grew up in a 'chaotic' home where alcohol was woven into family life

Weekend Wine Habit Triggered Blackouts and Anxiety, Straining Marriage; Reflecting on Three Years of Sobriety

At first glance, Michelle Stalimeros appeared far from someone struggling with alcohol.…
Anzac soldiers

Partial Remains of Australian Soldiers from WWI Finally Laid to Rest Over a Century Later

The partial remains of eight Australian soldiers have been laid to rest…