Hungry Jacks is trialing a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.
Share this @internewscast.com

Hungry Jack’s is trialling a new drive-through feature which the fast food giant hopes to rollout to more restaurants this year.

The St Peters location in Sydney’s inner west is experimenting with artificial intelligence to handle customer orders. This trial aims to “assess how effective the technology is at enhancing service quality”.

Customers will be able to ask the AI assistant to connect them to a human crew member at any time.

Hungry Jacks is trialing a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.
Hungry Jack’s is trialling a new drive-through feature which the fast food giant hopes to roll-out to more restaurants this year.(Getty)

“Customer feedback will be sought during the trial period,” a Hungry Jack’s spokesperson said.

“It is anticipated that the trial will be rolled out to additional restaurants in the coming months.”

Once a customer has placed their order, humans will prepare their food, the company said.

If a customer requests to speak with a human, the AI assistant will connect them to a team member and delete the voice recordings for that order.

“We will not treat you or your order differently if you ask to speak with a human crew member,” the fast food company said.

The move follows a similar trial at select KFC restaurants in Sydney last year.

Share this @internewscast.com
You May Also Like
SYDNEY, AUSTRALIA - April 6, 2018: Financial headquarters Australian Securities Exchange (ASX) building

Australian Stock Exchange Slammed for ‘Significant Ongoing Failures’ by Corporate Regulator

The Australian Securities and Investments Commission (ASIC) announced it will conduct an…
Part of Abu Dhabi, UAE with surrounding area viewed from the helicopter. Many details are visible in the image.

Abu Dhabi Proposes $30 Billion Offer to Purchase Leading Australian Oil Company

United Arab Emirates investors have made an almost $30 billion cash bid…
Hunt for suspected arsonist after car yard goes up in flames

Search underway for suspected arsonist after car yard fire

An industrial car yard in Perth’s south has been hit in a…
Hamish Blake Ally Langdon gold Logie nominees Today Show June 16, 2025

Ally Langdon Earns Gold Logie Nomination

Ally Langdon has been nominated for the Gold Logie at the 65th…

Tasmanian Police Officer Fatally Shot

According to the police, the incident was described as ‘traumatic,’ and support…

The Battle to Preserve Australia’s Ancient Forests from Asian Paper Mills

Tasmania, known to its First Peoples as lutruwita, has long been a…

‘Dangerous Circumstances’: Penny Wong Engages with Iranian Official, Calls for ‘Calm’

Australia’s Foreign Minister Penny Wong has spoken directly with her Iranian counterpart,…

G7: Australia Weighs EU’s Proposal for Official Defense Partnership

Key Points Prime Minister Anthony Albanese will meet with world leaders on…
Tasmania Police officer stock image

Police Officer Fatally Shot at Rural Property in Tasmania

A police officer has been killed in a shooting in Tasmania’s north-west.…

Australia’s Last Homemade Cargo Ship: A Curious Legal Dilemma

An Australian cargo ship scrapped for steel in Bangladesh may have intentionally…
Remains of Air India crash victims handed over to relatives

Families Receive Remains of Air India Crash Victims

The Boeing 787, set for London, collided with a medical college dormitory…

Israel Intensifies Attacks on Iran After Trump Allegedly Rejected Strike on Ayatollah

Key Points Israel and Iran haved traded deadly strikes, risking wider war…