Police deploy drones and e-bikes in crackdown on London's phone thefts
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In the past year, police have effectively utilized drones and high-speed e-bikes to significantly reduce phone thefts.

Recent statistics reveal a notable decline, with 13,000 fewer phone theft incidents recorded in the 12 months leading up to April. In total, there were 67,064 reported cases of phone theft during this period.

The Metropolitan Police have adopted advanced technologies, including Sur-Ron high-speed electric bikes, heat-seeking drones, and live facial recognition cameras, to combat these crimes.

These tools are employed by undercover officers and specialized interceptor teams as part of their initiative known as “Operation Catchclaw.”

Alarmingly, children as young as 13 are often recruited by gangs to participate in these thefts, with reports indicating they receive up to £200 for each phone they steal.

Operation Catchclaw collaborates with charities to rehabilitate these youths, aiming to guide them away from a life of crime and reduce the likelihood of re-offending.

Detective Superintendent Gareth Gilbert, who leads the operation, said: ‘What we realise is it’s not a one-off operation because if we arrest someone, there are the people who see the lucrative market in these phones so they will fill that vacuum.

Heat-seeking drones are one of the latest ways that the police have been cracking down on phone thefts in the capital

Heat-seeking drones are one of the latest ways that the police have been cracking down on phone thefts in the capital

'Operation Catchclaw' is using plain clothes officers and specialist interceptors to target crime hotspots, like this arrest in South London last week

‘Operation Catchclaw’ is using plain clothes officers and specialist interceptors to target crime hotspots, like this arrest in South London last week

‘This is an ongoing piece where we are arresting people and getting those positive outcomes.’ 

The Met reported there was a 21 per cent drop in offences relating to theft from a person, which translates to about 20,000 fewer victims. 

And in a week-long operation around targeted crime hotspots in Southbank, Borough Market and Waterloo, Catchclaw officers were able to cut e-bike enabled crime (including phone thefts) by 40 per cent. 

Many thieves use e-bikes and e-scooters which have been modified to drive faster than regulated, hitting speeds off up to 60miles per hour.

On Friday, the officers identified a group of suspected phone thieves operating in Southwark who allegedly used a distraction tactic whereby members of the public were asked to follow them on social media.

Once the phone was unlocked, their phones would then be stolen – however Crabclaw officers moved in and arrested the alleged thieves within minutes. 

15 arrests were made over a 12-hour period for offences including robbery, theft and drugs related offences.  

Detective Gilbert said: ‘We are cracking down on phone theft, and our tactics are delivering results. Across London, neighbourhood crime is down by more than 15 per cent. That’s 40,000 fewer victims spared the stress, cost and disruption of crime.

‘In Southwark and Lambeth, what we are doing is working. In just one week, we cut e-bike enabled crime, which is linked to phone theft, by nearly 40 per cent.

An example of phone snatching in London where moped riders steal them from people's hands

An example of phone snatching in London where moped riders steal them from people’s hands

‘Our message is simple: if you commit these crimes, we will catch you.’

However, it was reported last month that phone theft has been ‘effectively decriminalised’ with fewer than one per cent of offences resulting in a charge, new figures revealed.

Almost nine in ten cases are closed without a suspect being identified – and just 0.82 per cent of such crimes led to a charge across 17 police forces in England and Wales in 2024-25.

There were 86,000 phone thefts reported to forces during this time period.

A home affairs spokesman for the Liberal Democrats, who obtained the figures, told the Daily Telegraph: ‘People could be forgiven for concluding phone theft has been effectively decriminalised.

Max Wilkonson added: ‘Criminal gangs are feeling emboldened to strike in broad daylight, safe in the knowledge they have a less than 1 per cent chance of ever being caught.’

The Met added they have seized nearly 3,000 of these illegally modified vehicles since January 2025.

What to do if your mobile phone is stolen

If your phone gets stolen, the City of London Police recommend:

  • Secure your phone using your phone’s security features to stop someone from using your phone if it’s stolen. Choose a strong PIN, passcode, password or pattern.
  • Get your IMEI number by typing *#06# on your phone keypad. Keep a note of it somewhere other than on your phone. The IMEI can help track the phone down if it’s lost or stolen.
  • Use a tracking app on your phone so you can see where it is from another device like a laptop. Use it as soon as possible, before thieves have a chance to disable it.
  • Turn off message previews so that thieves won’t see any messages about reset or login codes when your phone is locked.
  • Make sure you can still access your data via other devices.

Met Commissioner Sir Mark Rowley has called on phone manufacturers and technology companies to do more to stop stolen devices being reset and resold.

By 1 June, industry leaders needed to have made meaningful measures to help ‘design out crime’ by making stolen phones worthless – otherwise, the Met will ask the government to consider legislative action.

More than 224,000 phones have been reported stolen in London over the past four years, but the total will likely be higher given not all phone thefts are reported.

Nearly a third of phone thefts in London were in Westminster last year with 18,932 taken – followed by 5,543 in Camden, 5,276 in Southwark and 3,977 in Hackney.

The other boroughs in the capital completing the top ten in 2025 were Newham (2,990), Islington (2,737), Tower Hamlets (1,921), Haringey (1,704) and Brent (1,531).

Sutton and Richmond-upon-Thames recorded the lowest levels of the crime at 88 and 106 respectively, followed by Bexley on 107, Merton on 138 and Havering on 198.

In October, the Met revealed police had disrupted an international network suspected of smuggling tens of thousands of stolen phones from the UK in its largest operation to tackle phone theft in London.

The criminal organisation is believed to have smuggled up to 40,000 stolen phones from the UK to China over the past 12 months – up to 40 per cent of all phones stolen in the capital.

The force launched Operation Echosteep in December 2024 after a box containing about 1,000 iPhones being shipped to Hong Kong was found at a warehouse near Heathrow Airport.

Officers discovered almost all the phones had been stolen. They intercepted further shipments and used forensic evidence found on the packages to identify the suspects.

A man was charged with handling stolen goods after being stopped with 10 suspected stolen phones at Heathrow Airport last September.

Officers also discovered two iPads, two laptops and two Rolex watches.

Further inquiries revealed the same man had travelled between London and Algeria more than 200 times in two years.

Two other men aged in their 30s were arrested three days later in north-east London on suspicion of handling stolen goods.

A number of phones were found in their car – and around 2,000 more devices were found at properties linked to the suspects.

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