COMFORT, Texas (AP) — It began with a stranger asking “Do you need help?”
“Yes,” Paul Welch told the man in a pickup truck, “I desperately need some help.”
The day after the floods, numerous individuals arrived outside the humble cabin where Welch and his partner resided, overlooking the Guadalupe River until the Texas July 4 floods occurred.
The ravaged property resembled a construction zone on Saturday as operators began clearing debris with mini-excavators and skid steers. An Army unit from Fort Hood removed mud from the cabin, while others dismantled drywall. A Bible study group from San Antonio meticulously cleaned tools from Welch’s barn. His niece carefully wiped old negatives in an attempt to save some of the couple’s memories.
Texans are spearheading flood recovery efforts even as additional flooding occurs and the search for the missing persists. The extensive cleanup throughout Kerr County — situated approximately 1.5 hours northwest of San Antonio — took place on Saturday, ahead of the heavy rainfall that drenched the region again on Sunday.
For Welch and Elizabeth Hastings, the July 4 floods sent water to their ceiling, wiped out their RV and ruined most of the items in their barn.
“Up until yesterday, it was pretty bleak,” he said.
Then, Welch said the man in the truck — Huntly Dantzler of Fredericksburg, 20 miles away — “he showed up.”
“I thought that is just too good to be true,” Welch said. “We have hope now.”
One ruined home
In many places, volunteer labor includes debris removal and remediation often done by hired contractors and out of reach for households lacking insurance. Many survivors said it was simply too expensive.
“It’s impossible here in the floodplain,” Welch said. “Paying $10,000 a year for flood insurance doesn’t make sense.”
The survivors who spoke with The Associated Press said they didn’t have insurance but had already applied for assistance from the Federal Emergency Management Agency. That money is rarely enough to cover all the costs of replacing, remediating and rebuilding and only 116 FEMA applications were approved as of Sunday.
Meeting post-disaster
Many of those working together didn’t know each other before the disaster — they’ve connected over social media, in public spaces or just by driving around looking for places to help.
“There’s thousands of volunteers out here, more than needed, honestly. It’s wild, and everyone is just lending a hand,” said Dave Isaacs, who came from San Antonio with his wife and daughter to help.
Three people arrived at Daniel Olivas’ home in Guadalupe Street in Kerrville last week with a skid steer and an excavator to clear debris. Water from the Guadalupe River overtook his house on July 4, leaving fish and crawdads floating in the bedrooms.
Soon after, “33 angels descended” onto the property, said Olivas, removing furniture, scrubbing floors, and tearing out drywall.
“It’s just amazing because I didn’t ask for it,” said Olivas. “They just showed up.” Some even insisted on leaving him cash, stuffing it into his pocket when he resisted.
The help has come from businesses, too. The RV seller Camping World donated a pre-owned RV for Welch and Hastings to sleep in as long as they need. A plumbing company installed a new water treatment system for their neighbor for free.
“We’re all heartbroken, and everyone’s just pitching in,” said Monica Watson, a hopsice worker helping Olivas’ neighbor, an older man who depended on a wheelchair. “He was just waiting for help,” she said.
She said she had no connection to her collaborators other than a shared desire to contribute.
“One guy just said ‘I’m Ben, I have a Bobcat (tractor),’ and that was it,’” she said.
A woman drove by asking if they needed another trailer to haul away trash, and returned with one minutes later.
Volunteering helps everyone
Volunteering can help people cope with trauma, said Dr. Adrienne Heinz, a clinical research psychologist at Stanford University and an expert in post-traumatic stress.
“When something awful happens, a powerful human response can occur called ‘purposing,’” said Heinz. “This is when we rise to meet moments of sorrow and adversity with action that is meaningful and values-aligned.”
Purposing “offers a buffer against hopelessness and despair and can set the stage for post-traumatic growth and transformational resilience,” said Heinz.
For those impacted, seeing the care flow in from all over the world is also healing.
“I cannot express how much I appreciate everything that they have done for us,” said Colleen Lucas of Ingram, as staff with the international charity Operation Blessing helped her husband, Dave, repair one of their cars that had been submerged in water.
The staff members from Mexico, Honduras and Chile, along with 42 members of Oak Hills Church in San Antonio, hauled out Lucas’ destroyed belongings and packed and stored their salvageable items. She is unsure whether her home will need to be demolished, or how and when they will rebuild.
But she’s already thinking about how to pay forward the help they got.
“We lost a lot but we’re going to be donating when we’re up and going,” she said.
—— Associated Press coverage of philanthropy and nonprofits receives support through the AP’s collaboration with The Conversation US, with funding from Lilly Endowment Inc. The AP is solely responsible for this content. For all of AP’s philanthropy coverage, visit
