How Home Depot's Crystal Hanlon lives her American dream

Until July 4, The Post, in collaboration with the Milken Center for Advancing the American Dream, is spotlighting U.S. citizens as they share their interpretations of the American dream. Among them is Crystal Hanlon from Georgia, who serves as the Senior Vice President of Culture and Values at Home Depot.

To me, the American dream embodies the essence of opportunity—the chance to begin from scratch and rise to helm a multi-million dollar enterprise. America uniquely offers this possibility, as I’ve experienced firsthand in this incredible country.

My journey began in Tulsa, Oklahoma. Following my mother’s passing, we relocated to Texas. As the youngest of seven siblings, my sisters became my pillars of support. I owe them everything for their unwavering care during pivotal moments when I could have found myself without a home.

I enrolled at the University of Houston with aspirations of becoming a physical therapist. During those days, I survived on ramen noodles priced at five for a dollar, barely scraping by.

One day, I noticed a ‘Now Hiring’ sign at Home Depot and decided to apply, hoping to cover my expenses while finishing school. I began as a cashier earning $5 an hour, never anticipating a long-term stay. However, participating in a Team Depot project changed my perspective. We built a wheelchair ramp for a young boy, and witnessing his happiness and his parents’ tears of gratitude was transformative. Together, as cashiers, we accomplished something meaningful, despite our inexperience.

This experience made me feel part of something larger, compelling me to stay. I embraced every role within the store, advancing from department head to assistant manager, store manager, district manager, and vice president of two different regions. I’ve gained invaluable insights throughout my 40-year journey, working my way up through the ranks.

Nobody realizes that in retail you can make all your hopes and dreams come true. The American dream, for me, is being able to take care of your family and your friends and being able to have success — and success is bigger than just money. 

The American Dream Video Project showcases real stories that illuminate pathways to opportunity. Featured at the Milken Center for Advancing the American Dream (MCAAD), this series is part of the Center’s celebration of America’s 250th anniversary. MCAAD is Washington, DC’s newest cultural institution, offering interactive exhibits and stories about achieving the American Dream. For more information, visit mcaad.org.

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