Across the United States, many people frequently express their appreciation for the flexibility that comes with working from home or remotely instead of enduring a daily commute to the office. However, new findings indicate that this freedom may come with hidden drawbacks.
A study conducted by Natalia Emanuel, an economist at the Federal Reserve Bank of New York, and published in Science highlights that while remote work can enhance productivity, it also tends to leave employees feeling socially isolated and can contribute to mental health challenges.
It’s true that surveys consistently reveal workers’ preference for remote work, with many even willing to accept lower pay for the chance to enjoy more flexibility. Those in remote roles often report higher job satisfaction and an improved balance between work and personal life. However, the research by Emanuel suggests that the potential long-term impacts of moving away from the traditional office setting merit consideration.
The study pointedly observes, “We found that remote work increases time spent alone, worsens mental well-being across multiple measures, and increases the use of mental health services and prescriptions.”
The authors, who analyzed data from five national surveys involving employees across various professions, note, “Although a large body of research finds that workers want to work remotely, our findings suggest that workers may not realize the costs of remote work for their well-being, which may take time to accumulate.”
The cost of alone time
This shift in work dynamics, largely driven by the pandemic, saw remote work balloon from just 7% of U.S. workers in 2019 to 28% in 2023. As this trend continues, it becomes increasingly important to weigh both the benefits and the less obvious costs of this newfound freedom.
Over that four-year period, remote workers experienced a 58% rise in hours spent alone, compared to in-office workers, the New York Fed found. Remote workers also became significantly more likely to go a full day without any human contact. That meant “no idle chitchat with a barista, no hello from a co-worker, no smile from a passerby at the grocery store,” the study states.
“When work became more isolated, people did not substantially compensate by socializing more outside of work hours, as also found elsewhere,” the report’s authors wrote. “As a result, the rise of remote work translated into large increases in overall time spent alone.”
Remote workers living alone experienced an even more pronounced rise in isolation, according to the research. That isolation in turn affects workers’ mental health, and accounts for some of the rise in mental distress across the U.S. between the pre- and post-COVID-19 pandemic periods, the study found.
For example, remote workers visited mental healthcare providers more frequently than non-remote workers and were more likely to rely on prescription psychiatric medication. By contrast, researchers did not observe a similar rise in use of other drugs, like statins for high cholesterol.